Business Analyst
2 months ago
About the client:
Our client commands an impressive portfolio of elite specialty food manufacturing and unique food distribution ventures, spanning across Canada and various US states. Serving more than 22,000 satisfied customers, their iconic logo symbolizes the unity of a diverse array of brands and businesses, reflecting their steadfast dedication to excellence and innovation within the food industry.
Responsibilities:
- Lead requirements gathering and analysis for major ERP projects, ensuring alignment with business goals and system capabilities.
- Document existing business processes and design optimized processes based on industry best practices and technological innovations.
- Design and implement system integrations, including workflow and process engineering to ensure seamless data flow and process efficiency.
- Develop comprehensive reporting, dashboards, and business intelligence services to provide actionable insights to stakeholders.
- Create and oversee the execution of QA test plans to ensure the accuracy and reliability of business systems.
- Develop and maintain standard operating procedures and best practices, including providing written policies and guidance to IT staff and end users.
- Coordinate and oversee small-scale projects to enhance operational efficiencies and technology capabilities.
- Conduct system audits to ensure data integrity and compliance with implemented technologies and processes.
- Maintain comprehensive written documentation, including process flow diagrams, internal architecture documentation, system and user manuals, and documentation of modifications and upgrades.
- Regularly communicate with management and all users of information services and systems to ensure clear understanding and alignment of project goals and deliverables.
Qualifications:
- Bachelor’s degree in computer science, engineering, or equivalent education and experience.
- Five or more years of progressive technology experience with at least five years of business analyst experience.
- ERP or finance system experience required; SaaS implementation experience a plus.
- Proficient in a Microsoft Windows environment, with experience in all common server applications.
- Knowledge of ERP systems such as Sage X3, Microsoft Business Central, Aptean Ross ERP, Aptean EMF, PowerBI, and Qlik.
- Strong understanding of reporting, dashboards, and business intelligence platforms.
- Proven ability to manage multiple, concurrent projects independently.
- Excellent negotiation skills, including managing relationships with third-party vendors.
- Strong interpersonal and relationship-building skills with an approachable style.
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