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Design Studio Associate
3 months ago
Location: Calgary, Alberta
Company: Mattamy Homes Canada
Department: Design Studio
Employment Type: Part-Time
Reports to: Design Studio Administrator
When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. Our team is solid, optimistic, hardworking, and supportive. Together we learn and grow, creating a positive impact in the homebuilding industry.
What we offer:
As the Design Studio Associate, you will provide excellent customer service and assistance to homeowners during open house hours while striving to provide The Best Homeowner Experience.
What you’ll do:
- Offer excellent customer service and assistance to homeowners during browsing hours.
- Provide tours of the showroom while pointing out features and available options.
- Assist with color selections, identify customer needs in style and individual requirements, and answer design-related questions.
- Accept payments and process paperwork.
- Ensure samples are tidied up and placed in appropriate locations.
- Complete weekly check of product inventory.
- Assist the Design Studio Open House Team Lead in labeling and reorganizing the products.
- Assist with reselects or discontinued products.
- Answer homeowner questions.
- Keep up with product knowledge.
What you bring:
- Completion or enrollment in an Interior Design or Architecture diploma or degree program.
- Prior customer service knowledge is essential.
- Excellent command of the English language and good listening skills.
- Strong customer service background.
- Good organizational and time management skills.
- Computer literacy with experience in MS Office applications.
- Excellent communication skills and ability to handle a problem situation.
- Must be able to multi-task and help multiple homeowners at once.
- Must have the ability to understand price charts, floor plans, and design guides.
- High degree of professionalism and etiquette is required.
- Must be available to work evenings and weekends:
- Wednesday 5:00pm-8:00pm
- Saturday & Sunday 10:00am-5:00pm
We encourage applicants who meet most of the role requirements to apply It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow.
Who we are:
Mattamy Homes is the largest privately owned homebuilder in North America, with over 40 years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership.
At Mattamy, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities.
Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.
Qualified applicants will be contacted directly by the Talent Acquisition team.
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