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Food service Supervisor

3 months ago

Old Toronto Ontario, CA Empirecore Full time
Volunteer Experience · Work Experience · Work & Career
  • NOC Job Code/Title: 62020 - Food service supervisor

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Responsibilities
  1. Staff Management:
    • Hiring, training, and supervising staff.
    • Scheduling shifts and ensuring adequate staffing.
    • Addressing employee performance issues and conducting evaluations.
  2. Operations Management:
    • Overseeing food preparation and presentation to ensure quality and consistency.
    • Ensuring compliance with health and safety regulations.
    • Managing inventory, ordering supplies, and maintaining stock levels.
  3. Customer Service:
    • Ensuring customer satisfaction by addressing complaints and feedback.
    • Monitoring the dining area and interacting with guests to ensure a positive experience.
  4. Financial Management:
    • Managing budgets and controlling costs.
    • Handling cash, processing payments, and ensuring accurate financial records.
    • Analyzing sales data and performance metrics to make informed decisions.
  5. Menu Planning and Development:
    • Collaborating with chefs and cooks to develop and update menus.
    • Ensuring that menu items are profitable and align with customer preferences.
  6. Marketing and Promotion:
    • Implementing marketing strategies to attract and retain customers.
    • Organizing special events and promotions to boost sales.
  7. Quality Control:
    • Conducting regular inspections to ensure cleanliness and order.
    • Implementing and maintaining standard operating procedures.
  8. Compliance and Safety:
    • Ensuring compliance with food safety standards and regulations.
    • Conducting safety training for staff and maintaining a safe working environment.
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