Director of Food and Beverage

1 month ago

Old Toronto Ontario, CA Four Seasons Hotels Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location: A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district.

Join our team

Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is looking for a Director of Food and Beverage who shares a passion for excellence and who infuses enthusiasm into everything they do. The Director of Food and Beverage forms part of the Planning Committee who collectively make key strategic and operational decisions for the Hotel. The Director manages the Food & Beverage Operation which includes all restaurants, bars & lounges, banqueting, room service and stewarding.

About the role:

The primary responsibilities for this position are to ensure our guests receive the highest level of food quality and service, manage and develop a team, devise and monitor an annual budget, manage labor control and operating expenses and develop relationships with key suppliers and industry associates.

What you will bring:

We are looking for individuals who have a solid knowledge of food and beverage, have creativity and flair, and are able to evidence good business acumen, a strong work ethic and people-management skills.

Essential Functions:

  1. Provide leadership and management for the Food and Beverage Division by establishing plans of character, integrity, and quality which result in long-range continued growth and profitability of the division and Hotel.
  2. Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.
  3. Coordinate the selection, training, development, and evaluation of employees and managers in the Food & Beverage Division through effective management and leadership to ensure that established cultural and core standards are met, long-range strategic planning for outlet operation.
  4. Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the division and hotel.
  5. The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons through effective marketing and personal relationships.
  6. The ability to work closely with the General Manager and Planning Committee to design an effective menu, wine lists, and amenity options while ensuring excellent product quality at a fair price.
  7. Willing to work flexible schedule in order to accomplish all major responsibilities, and willing to accept assignments on an as needed basis in order to promote teamwork. This includes evenings, weekends, and holidays.
  8. Provide assistance as requested by hotels, for specific projects or business issues.
Preferred qualifications & skills:
  1. Applicants are highly recommended to have a minimum of 5 years of experience in Food and Beverage Management.
  2. Hospitality Management Degree qualification is preferred, however, not essential with relevant experience.
  3. Exceptional communication skills and command of English language.
  4. Ability to operate computer equipment and other food and beverage operational systems.
  5. Some travel may be required.
What we offer:
  1. Sponsorship of work permits for qualifying candidates.
  2. Paid time off, including vacation days, management holiday days, and sick days.
  3. Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide.
  4. Complimentary meal per shift in our employee dining room, OASIS.
  5. Complimentary dry cleaning of business clothes.
  6. Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training.
  7. Robust extended flex benefit plan through Manulife, including medical, HCSA, dental, vision, life insurance, virtual health care, Employee Assistance Program, Deferred Profit Sharing and Registered Retirement Savings Plan.
Schedule & Hours:

The ideal candidate will have open availability including on weekdays, weekends, holidays, and evenings.

We look forward to receiving your application

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation. #J-18808-Ljbffr

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