Warehouse Supervisor

10 hours ago

Mississauga Ontario, Peel region, Canada Trophy Foods Inc. Full time

Trophy Foods is Canada's leading supplier of high-quality edible nuts, dried fruit and confectionery products. We pride ourselves on providing the highest quality products, at the best value, through our direct channel of global grower relationships.


Trophy Foods Inc. is Canadian owned and operated with over 40 years of experience in serving our customers. We produce edible nuts, dried fruits, confectionery and bulk foods under our Trophy brand. We also work with grocery retailers, mass merchandisers, drug channel, and food service customers across the country to create and produce a wide variety of private label branded products.


Overview: This is a hands-on supervisory role with much of the time spent on the floor providing direction to the warehouse team and coaching employees on safety, quality, and internal/external productivity. The incumbent is responsible for shipping, receiving, warehouse storage, and order picking along with all production functions related to material handling and coordinating these activities to ensure that all tasks are performed within GMP and Food Safety regulations.


The Warehouse Supervisor leads and promotes a positive safety culture and engages the workforce for exceptional service at the facility to meet customer and production demands. The incumbent will monitor daily metrics and implement improvements to warehouse operations in pursuit of operational excellence.


Shift: Afternoon Shift - 2:45pm to 11:15pm. Overtime as required, including some weekend work.


Key responsibilities include, but are not limited to:

  • Ensure all shift production orders are shipped to customers in a timely manner in adherence to delivery schedules.
  • Manage the shift scheduling of personnel, reception, handling, distribution, and storage of all freight, products, and supplies that come in and out of the warehouse.
  • Evaluate safety, quality, and housekeeping daily by reviewing warehouse operations to ensure the warehouse is clean and well organized, and that damage to product, equipment, and the facility is prevented.
  • Work with the Quality Department to implement and maintain GMP programs such as HACCP including SOP development, employee training, and compliance reporting.
  • Manage all aspects of the afternoon warehouse activities as well as supporting the midnight warehouse shift.
  • Lead the warehouse operations by prioritizing shipping, receiving, and production activities, providing leadership, coaching, and direction to the warehouse team.
  • Assist the Warehouse Manager in developing and leading regular warehouse communication sessions to review safety initiatives, quality issues, and overall warehouse performance.
  • Responsible for the direct management and performance of afternoon and midnight shift hourly employees. This includes Lead Hands and Coordinators/Clerks on the afternoon and midnight shifts.
  • Monitor, measure, coach, and develop performance of direct reports to ensure adherence to policies and procedures, provide recognition, evaluate, and provide feedback on performance to employees, and address complaints and resolve problems.
  • Lead or participate in establishing work schedules and ensure that they are correctly implemented and that jobs are assigned and completed effectively.
  • Track daily attendance of warehouse employees, including sick days, vacation, and overtime.
  • Monitor attendance and address attendance issues with support from Human Resources.
  • Monitor virtual inventory, investigate, and correct inventory discrepancies as required daily.
  • Develop Standard Operating Procedures (SOPs) as required.
  • Participate in the hiring, training, and development of staff.
  • Follow HACCP procedures. Complete all forms and records as set out by HACCP-TROPHY Foods Inc.
  • Follow and enforce Trophy’s Food Safety policies and procedures, particularly related to operator certification, fork truck pre-start inspections, pedestrian awareness, and trailer choking protocols.
  • Follow and enforce Trophy’s Health & Safety policies and procedures; understand and adhere to the regulations of OHSA.
  • Train and orient new staff in the specific functions and tasks of their job, as well as all Health and Safety Practices and procedures.
  • Promote and comply with TROPHY’s Health and Safety policies and procedures including the wearing of PPE, Lockout, WHMIS, etc.
  • Accountable for investigating/reporting/recording (safety accountability) all work-related accidents and property damage as it relates to the Warehouse Department.
  • Other duties as assigned by the Logistics Manager.


Experience, Qualifications, and Educational Requirements:

  • High school diploma or two to five years related experience or equivalent combination of education and experience.
  • Approachable, positive demeanor with a hands-on and team-oriented work style.
  • Strong interpersonal skills including leadership, conflict resolution, and team-building abilities.
  • Excellent people leadership abilities and dedication to continuous improvement.
  • Experience working in an environment with pick and ship processes as well as high-volume computer-generated inventory control (barcoding, RF).
  • Proven analytical and problem-solving skills. Ability to quickly understand and identify issues and propose solutions.
  • Proven ability to effectively prioritize workflows under pressure to ensure deadlines are met in a fast-paced environment and able to adapt to shifting priorities.
  • Takes initiative, is proactive in their work, results-oriented, and works with minimal supervision.
  • Proven ability to work effectively as a leader.
  • Previous experience in a fast-paced environment.
  • First Aid certification is an asset.
  • Strong computer skills in the Microsoft Suite are required and Advanced JD Edwards skills are an asset.
  • Knowledge of HACCP is preferred.


Trophy is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. Trophy Foods Inc. provides equal opportunities in employment, promotions, wages, benefits and all other privileges, terms, and conditions of employment to all qualified persons without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, or any other characteristics protected by the applicable Federal and Provincial laws.


Trophy Foods has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please advise us during the recruitment process so that arrangements can be made for the appropriate accommodations to be in place before you begin your employment.

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