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Operations Consultant

3 months ago

Canada, CA SEPHORA Part time

Job ID: #
Store Name/Number: QC-Ville de Québec (0532)
Address: 2450 Laurier Boulevard, Quebec, QC G1V 2L1, Canada (CA)
Full Time/Part Time: Temps partiel
Position Type: Permanent

The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  1. Client Service
    - Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
    - Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.
  2. Store Presentation
    - Assist in maintaining standards of cleanliness and organization within the cashier zone.
    - Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
    - Participate in programs to reduce shortage/loss.
  3. Merchandising and Operations
    - Perform shipment receipt and processing in a timely manner.
    - Organize and maintain stockroom per company standards.
    - Process transfers, damages and testers per company standards.
    - Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
    - Ensure safety and tidiness standards are respected and maintained at all times.
    - Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
    - Ensure compliance with sampling policies and procedures.
    - Participate in inventory control.
    - Designated consultants will be cross-trained in cashier functions.
EXPECTED SKILLS AND QUALIFICATIONS
  1. 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
  2. Possess good computer, arithmetic and organizational skills.
  3. Ability to multi-task, while being attentive to the needs of clients and the business.
  4. Effective time management, problem solving and communication skills.
  5. A High School graduate or equivalent.
  6. Flexible availability including evenings, weekends and holidays is required.
ADDITIONAL INFORMATION

Physical Requirements:
- Work in a fragrance filled environment.
- Lift and carry up to 50 pounds.
- Bend and stretch to stock shelves.

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