Implementation Consultant

3 weeks ago


Canada, CA Trapeze Group Full time

Job Summary:

The Mobility Planning and Scheduling delivery team at Trapeze implements a wide variety of software products and technical solutions for a number of transit agencies in North America. As an Implementation Specialist, you will be an integral part of this team. You will be responsible for the overall implementation of Trapeze’s solution offerings by working directly with our customers to improve their transit mobility planning and scheduling operations. Your responsibilities will include business analysis, requirements gathering, software installation/configuration, software testing, and data conversion/data management. In addition, you will also be responsible for designing technical training materials and facilitating training sessions for customers in a wide variety of delivery methods (e.g.: 1 on 1, hands-on, remote, and classroom-based sessions).


You are an ambitious and driven individual who has the ability to quickly learn and understand Trapeze software applications and project delivery methodology. You are passionate about delivering the highest quality software experience while ensuring that our customers are receiving the best possible customer service.


ROLE IS AVAILABLE REMOTELY WITHIN NORTH AMERICA ONLY


Job Description:


What You Will Be Doing:

  • Ensuring that Trapeze solutions are delivered and operational in the most efficient and effective manner possible.
  • Analyzing and documenting customer business requirements, developing in-depth understanding of business processes and providing recommendations based on best practices.
  • Strategically resolving problems using your strong leadership skills and your ability to think critically and analytically.
  • Developing strong relationships with our customers to establish credibility and trust.
  • Installing, configuring, testing and supporting Trapeze software applications in multiple environments
  • Interpreting union contracts and understanding how a customers’ business rules will be addressed through different software configurations.
  • Communicating software and project status to internal and external stakeholders, including customers, project managers, software developers and fellow team members
  • Working under minimal supervision and balancing multiple projects effectively and efficiently while meeting stringent timelines and changing priorities.
  • Creating training content and facilitating training to customers’ end users and subject matter experts.
  • Aiding customer data development and management activities
  • Tracking customer issues to ensure they are resolved in a timely manner.
  • Supporting a philosophy of continuous improvement by building a legacy of implementation templates and project artifacts that are critical to the Trapeze MPS delivery team.


What You Bring To The Team:

  • Ability to travel up to 50% within North America
  • 3 - 5 years of customer facing experience in a technical software support role, consulting role, or business analysis role
  • Experience in Transit, and familiarity with the business/industry is an asset.
  • Scheduling and knowledge of fixed route scheduling concepts is an asset.
  • Familiarity with MS SQL and Oracle databases as well as writing queries to extract data.
  • Prior experience implementing/testing and training users on configurable software solutions and web-based applications is an asset.
  • Prior experience in leading adult learning and facilitation is an asset
  • Understanding of Microsoft Platforms including Office, Windows 10, Windows 11 and Windows Server.
  • Prior experience in Geographic Information Systems (GIS) is an asset
  • Superior command of communication, written and verbal English with a demonstrated ability to produce quality technical writing/documentation.
  • Bachelor’s degree in Geography, Planning, Information Technology or Urban Transportation (or equivalent experience) is an asset



  • Canada, CA Procom Full time

    On behalf of our client, a large SaaS provider, we are seeking a Dayforce WFM Implementation and Configuration Consultant.This is a remote work, 6-month contract, with the possibility of renewal.The WFM Implementation Consultant participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, post go-live support),...


  • Canada, CA Next Ventures Full time

    Calling all candidates who have Yardi Implementation experience. This is a permanent hire position for one of Canada's biggest consulting firms. You have the opportunity to help launch their Yardi practice. Applicable Candidates have one or more of the following Yardi experience(s):Yardi VoyagerYardi BreezeYardi Commercial LeasingYardi MultifamilyYardi...


  • Canada, CA A+W Software North America Full time

    Who we areAt A+W Software, we aim to transform the commercial and production sectors by optimizing processes, enhancing efficiency, and enabling sustainable growth. Founded in 1977, A+W Software comprises two unique, state-of-the-art solutions, A+W Clarity and A+W Cantor, tailored to meet the unique needs of over 1100 customers globally in the flat glass,...


  • Canada, CA Insight Global Full time

    Day-to-DayInsight Global is looking for a qualified Oracle Fusion Supply Chain Management Consultant to join a global consulting company immediately. This candidate should be expert level in their knowledge of Oracle Fusion Cloud, Supply Chain Management modules, and implementation on global projects. This role is vital for the end-to-end implementation of...

  • Oracle Consultant

    2 months ago


    Canada, CA Experis Canada Full time

    We are seeking an Oracle HCM Functional Consultant to provide expertise in HCM Cloud, acting as a subject matter expert throughout system implementation and upgrades.Responsibilities:Demonstrate a strong understanding of business processes and client operations.Innovate to make business processes more efficient.Research legislative/regulatory rules and...


  • Canada, CA R2 Global Full time

    This agency specializes in driving digital transformation for businesses across a range industries, with a particular focus on the telecoms space. As they continue to grow, we’re looking for talented and driven ServiceNow Consultants to join the team and contribute to delivering world-class ServiceNow solutions.We are seeking an experienced ServiceNow...


  • Canada, CA Houseblend.io Full time

    Who we are:We are an industry-leading, fast-growing NetSuite Certified Partner specializing in high-impact, complex NetSuite implementations. Our founder, one of the top NetSuite consultants in North America, has built a team trusted by Fortune 500 companies and innovative startups to deliver expert solutions across a variety of industries. We pride...


  • Canada, CA HCLTech Full time

    Job Title - JDE Finance Consultant (Functional) Location - Canada Remote.Job Description for JDE Finance Functional:12+ Years of extensive experience in implementation and support of JDE E1 Finance module.Strong knowledge of JDE 9.2 Finance modules.Resource having techno functional skills to support issues is desirable.The consultant will evaluate...


  • Canada, CA Compunnel Inc. Full time

    Lead and manage WFS implementation projects from initiation to completion.Collaborate with clients to understand their business requirements and objectivesWork closely with the development team to ensure successful delivery of WFS solutionsProvide guidance and support to junior consultants and team membersStay up-to-date with industry trends and best...


  • Canada, CA OnX Full time

    The Delivery Consultant is a key member of the Canadian Delivery Services Team focusing on Cloud and Virtualization solutions. The Delivery Consultant works closely with local Sales and Delivery teams to plan, design and implement various industry-recognized Cloud and Virtualization solutions for clients using a mix of these technologies.Virtualization --...


  • Canada, CA TalentHunt Inc. Full time

    Location: In-office role in GTA, OntarioSalary: Between 120k to 180k annually. The actual salary will be agreed upon based on mutual fitAbout UsTalentHunt Inc. is a North American premiere talent management and recruitment solutions provider for established and growth stage companies. We help candidates figure out the next challenge that fits their...


  • Canada, CA OnActuate Full time

    Reports To: VP-HCM PracticeType: Permanent, Full-TimeLocation: Remote/Hybrid, dependent on location. Based anywhere in Canada or the United States. Some travel may be required.Experience: 5+ years experience with Ceridian/DayforceSalary: $75-95,000 CA annuallyOnActuate is a global information technology and consulting firm and Dayforce partner. To support...


  • Canada, CA HCLTech Full time

    Job Title - JDE Enterprise Consultant Location - Canada Remote Job Description - JDE Sales & Distribution Functional:12+ Years of extensive experience in JDE EnterpriseOne Sales & Distribution module.Experience in JDE 9.2 Implementation or Support of SnD Modules.Resource having techno functional skills to support issues is desirable.Implementation and...


  • Canada, CA TalentVault Network Inc. Full time

    Functional SAP Retail CAR consultant Travel Required ? NoContract duration9 MonthsIncorporated Contractors OnlyYou must currently reside in Canada - Ontario preferred.Your tasks: Participate in business and architecture planning sessions and anticipate future business and architecture changes and strategies Estimates, assumption, schedule, scope, role...


  • Canada, CA MAK Technologies LLC Full time

    Senior SAP PP with IDOC Consultant Location: Toronto, CanadaWork Type: Hybrid (40 Hrs week)Travel Needs: 50%Duration: 6 months ( with possibility for long term extension)Rate/Hr on c2c+ ExpenseDetails:-We are looking for a skilled Senior SAP S/4 HANA PP consultant with several years of experience for an implementation/support project.Candidate with CPG...


  • Canada, CA Conspicuous Full time

    Senior Power Platform ConsultantC2C - Up to $115/hr CAD20 - 30 hours per weekRemoteWe are looking for an experienced Senior Power Platform Consultant to join our client’s team. This role is ideal for seasoned professionals who excel in delivering tailored Power Platform solutions, with a key focus on driving platform adoption, training, and establishing...


  • Canada, CA Botsford Associates Full time

    Data Governance Consultant / Specialist - Capital MarketsOverview:Our client in the Capital Markets sector is implementing several elements of data governance across a wide array of capital markets data. They seek a strong data governance resource to help define and identify key elements of data governance and integrate them into their primary data tool,...


  • Canada, CA Insight Global Full time

    Oracle Fusion Supply Chain Management ConsultantLocation: Remote in Canada w. occasional travel to client siteContract: 6 months w. extensionsRate: $85-115hr Job DescriptionInsight Global is looking for a qualified Oracle Fusion Supply Chain Management Consultant to join a global consulting company immediately. This candidate should be eager to grow within...

  • Senior QA Consultant

    2 weeks ago


    Canada, CA Tata Consultancy Services Full time

    Inclusion without ExceptionTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our...


  • Canada, CA MAK Technologies LLC Full time

    Senior SAP PP with IDOC FUNCTIONAL Consultant Location: Toronto, CanadaWork Type: HybridTravel Needs: 50%Duration: 6 months ( with possibility for long term extension)Rate/Hr on c2c+ ExpenseNOTE : WHEN ONSITE 40 HRS/WEEK AND REMOTE 20HRS/WEEK.Details:-We are looking for a skilled Senior SAP S/4 HANA PP consultant with several years of experience for an...