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WalkMe implementation specialist

2 months ago

Toronto Ontario, Ontario, Canada Resonaite Full time

Our client in the professional services sector is looking for a specialist to help with rollout and configuration of WalkMe


Duration: 12 months

Location: Hybrid - Toronto


Responsibilities:

  • Build and maintain WalkMe solutions to enhance user experience.
  • Utilize advanced WalkMe features to create guided walkthroughs, tooltips, and automated processes.
  • Stay updated with the latest WalkMe features and updates.
  • Explore and learn new applications to understand their functionalities and user interfaces.
  • Think creatively about how to integrate WalkMe solutions to improve user experience.
  • Analyze and understand user pain points.
  • Identify and implement WalkMe solutions to address these pain points effectively.
  • Gather feedback from users to continuously improve WalkMe solutions.
  • Create and maintain documentation for WalkMe implementations and best practices.


Requirements:

  • Proven experience as a WalkMe builder.
  • Strong desire and ability to learn new applications and technologies.
  • Ability to identify user pain points and propose effective WalkMe solutions.
  • Excellent partnership and collaboration skills.