Restaurant Manager

3 weeks ago


Cambridge Ontario KB, Papineau, Canada Symposium cafe restaurant and lounge Full time

The position of Restaurant Manager requires an individual with the business acumen and organizational skills necessary to be a successful coordinator and lead all aspects of the restaurant business. The overall role of the Restaurant Manager is to coordinate staff to deliver a high-quality menu and provide excellent customer service: both hallmarks of the Symposium brand.

RESTAURANT MANAGER RESPONSIBILITIES
  1. Coordinate Front of the House and Back of the House daily restaurant operations
  2. Deliver superior service and maximize customer satisfaction
  3. Respond efficiently and accurately to customer requests/complaints
  4. Regularly review product quality
  5. Organize and supervise shifts
  6. Appraise staff performance and provide feedback to improve productivity
  7. Ensure compliance with sanitation and restaurant safety regulations
  8. Manage and maintain Symposium’s positive image in the restaurant industry, and incorporate suggestions and ideas to further improve Symposium’s standing
  9. Control operational costs and identify waste-cutting measures
  10. Promote effectively and accurately the Symposium brand
  11. Ensure effective training and retraining of new and current employees to solidify proper customer service practices
  12. Follow restaurant policies and protocols that will maintain restaurant operations
  13. Assist and support the staff within the restaurant when required in light cleaning duties, alcohol preparation, coffee and dessert preparation, serving and delivery of food, hosting and seating guests
  14. Perform weekly inventory on food and liquor

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Expected hours: 35 – 40 per week

Additional pay:

  • Tips

Schedule:

  • 8 hour shift

Work Location: In person

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