Operations Manager

4 weeks ago


Cranbrook Alberta, CA Paper Excellence Full time

As a member of the Mill Management Team, the Operations Manager is responsible for managing the day-to-day operations to ensure health and safety, sales, production, cost, quality, environmental, and human resources objectives are met while ensuring mill compliance with Corporate Principles and Guidelines and applicable legislation.

Responsibilities

  • General Management
    • Sponsor key projects or initiatives to provide clear objectives and appropriate resource engagement to ensure deliverables.
    • Ensure compliance with all health and safety regulations and Corporate Policies and procedures.
    • Support the development and implementation of strategic and operational plans for the mill; prepare and maintain a day-to-day operating plan which ensures production, quality, and cost objectives are met.
    • Control cash costs to meet the operating budget and develop, implement, and maintain a cost reduction program to generate cash at the lowest point in the market.
    • Monitor cash contributions from customers and products and take appropriate action to meet corporate financial targets in conjunction with the Sales and Marketing Team.
    • Ensure assets are effectively maintained to maximize their life and that cleanliness standards are followed, while maintaining and improving production and maintenance systems.
    • Maximize human resources effectiveness by ensuring sound union/management/employee relations through a participative approach to management.
    • Advise and recommend changes/opportunities outside of direct accountability that will contribute to optimizing the short and long-term objectives of the pulp group.
  • Performance Management
    • Support managers and employees through the full cycle of the annual performance management program, ensuring consistent application across teams, that employee files are kept up to date, and systems, resources, and processes are achieving goals.
    • Provide an effective and consistent process to assist managers in dealing with employee performance and attendance issues.
  • Processes and Policies
    • Ensure compliance with quality, environmental, and safety systems QMS (ISO 9001), EMS (ISO 14001), and OHSAS (18001).
Education / Technical / Experience Requirements

  • The position requires an engineering degree and twelve to fifteen years of industry experience resulting in an in-depth knowledge of pulp process, environmental, and quality requirements.
  • The incumbent must have demonstrated management and leadership skills and the ability to effectively deal with government affairs and motivate employees to achieve established objectives.
  • Solid analytical and quantitative abilities, problem-solving, and decision-making skills, with the ability to draw appropriate conclusions and presentations.
  • A strategic thinker with the ability to manage complexity; able to balance the big picture with the details.
  • Excellent leadership and team-building skills; able to recruit, develop, and retain high-caliber people.
  • Ability to organize and plan, delegate authority, lead and motivate people, and maintain effective control.
  • Excellent communication and interpersonal skills; able to communicate effectively with a wide range of audiences and present financial information in an audience-appropriate manner.
  • Demonstrated ability to act with high standards and integrity at all times.
  • Possesses situational awareness of surroundings with the ability to adapt to new and changing environments, who can relate well at all levels.
  • A high sense of urgency regarding moving projects forward and making operational improvements; action and goal-oriented.
  • A well-defined sense of diplomacy, including negotiation and conflict resolution skills.
  • Adaptable and understands a complex and constantly changing business environment; able to keep pace with a company going through significant growth and change.
Core Competencies

  • Change Agility
  • Communication
  • Drive & Energy
  • High Standards
  • Initiative
  • Integrity
  • Organizing & Planning
  • Problem Solving & Decision Making
Role-specific Competencies

  • Conflict Management
  • Creativity
  • Influence
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