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Head Cook
3 months ago
We are a Calgary-based coffee company with nine cafés in addition to our roasterie, our HQ and our central commissary. We produce all of our savoury food and Hoopla Donuts for daily delivery to our retail locations.
We’re a dynamic, growing company, and we’re looking for a responsible individual to join our team as a Chef de Partie. In this position, you’ll take on a production and leadership role within Phil & Sebastian Coffee Roasters and report to the Commissary Operations Director, the Cafe Operations Director and Cafe Leaders.
This position works at various locations, including Marda Loop, Bridgeland and Commissary kitchen and other cafe locations when needed.
RESPONSIBILITIES:- Take ownership of cafe kitchen operations and supervise other kitchen staff members.
- Play a key role in food production and inventory management.
- Maintain and enhance our food quality by creating and embodying exceptional standards for our cafe and commissary team members.
- Ensure the cleanliness and maintenance of all work areas, utensils, and equipment.
- Working with cafe leaders and team members on any food quality issues to ensure any customer concerns are resolved efficiently.
- Responding in a timely manner when any of our cafe team members need food deliveries, support or assistance.
- Examine cafe food production processes for efficiency and quality, work closely with our cafe leaders to implement improvements and ensure clear and consistent messaging to cafe team members.
- Provide outstanding customer service and participate in daily cafe operations tasks.
- Support management in achieving financial and customer satisfaction goals.
The Ideal Candidate will:
- Embody Phil & Sebastian Coffee Roasters core values: Humility & Curiosity, Pride in your Work, Optimistic Kindness & Self-Awareness.
- Desire to build strong working relationships with Team Members and other Team Leaders; willingness to help others and contribute to a fun and productive work environment.
- Identify problems and work collaboratively to find solutions.
- Adapt to change and be willing to embrace new ideas and processes.
- Have the ability and desire to work in a rapidly changing environment that can be stressful at times. Multitasking skills are essential for success in this position.
- Deep respect for the importance of great customer service.
- Previous experience in a supervisory or leadership role is an advantage.
- Knowledge of Google workspace, Docs, Sheets & Gmail.
- As this position requires overseeing multiple cafe locations the ideal candidate will have reliable transportation.
If you’re interested in this role, please submit a cover letter detailing why you would be great for the role. The letter should include how you meet the prerequisites, why you’re the best candidate for the role and how you best exemplify our core values.
Applications without a cover letter will not be considered.
Phil & Sebastian Coffee Roasters is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are committed to equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by Alberta laws or regulations. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.
Job Type: Full-time
- Company events
- Discounted or free food
Schedule:
- Weekend availability
- Holiday availability
Supplemental pay types:
- Tips
Experience:
- Kitchen Management: 2 years (preferred)