Facilities Maintenance Regional Manager, West

1 week ago

Vancouver British Columbia BB, British Columbia, Canada Hudson's Bay Company Full time

Address:

674 Granville Street

What This Position Is All About:

The Regional Facilities Manager is responsible for the effective coordination of all resources to ensure the sustained operational readiness and physical integrity of stores while working within allotted budgets. This associate will meet and interface with vendors, engineers, consultants, GMs, Risk Management, and Legal to resolve repair/maintenance issues. They will also be responsible for working with nationally contracted vendors and one-off vendors to ensure the most cost-effective means to complete repairs/maintenance. The Regional Facilities Manager is also responsible for resolving vendor quality assurance and service level agreement issues, completing due diligence and inspections to reduce overall energy consumption by assigned stores, and ensuring company guidelines are met. This position will require frequent off-hour and weekend interaction. Manage direct reports who work within their region, to ensure they are being utilized for the best interest of the company.

Pay: $90,000 - Starting salary may vary based on local Collective Bargaining Agreement where applicable.

Who You Are:

  • Excellent communication skills - Customer service oriented.

  • Ability to develop solutions to technical issues and prioritize execution such that repairs minimize the impact on business.

  • Attentive to detail.

You Also Have:

  • Bachelor's degree in engineering or equivalent technical training.

  • 10 years experience in the Facility Management industry, with management experience

  • Certification in Facilities Maintenance or Project Management.

  • Background in retail store presentation and standards.

  • Certification in Electrical, HVAC, Vertical Trans, or Fire Suppression.

  • Developed computer skills - Windows, Microsoft: Word, PowerPoint, Excel, Outlook, and Project. (Service Channel System experience a plus)

  • Ability to evaluate job cost estimates.

As The Regional Facilities Manager, You Will:

  • Manage the external relationships with vendors daily to ensure the cost-effective, technically correct, and timely delivery of repairs/maintenance to assigned stores. Areas include, but are not limited to Fire suppression, HVAC, roofing, electrical, plumbing, crisis cleanup, tile, carpet, paint, alterations equipment/boiler, and vertical transportation. This will include evaluation, technical assessment, prioritization, and approval (

  • Prioritize and manage annual planned capital/expense projects. Manage projects within budget scope and according to set timelines. Ensure all company financial requirements, guidelines, policies, and ethics are adhered to strictly. Solicit data from vendors/stores and participate in the following year's capital planning/prioritization process.

  • Store visits: Physically visit stores and provide feedback on building/safety concerns and operational readiness of the facility as required. Evaluate major support system operability and perform quality assurance checks on expected vendor service. Interface with the management team and Facility Coordinator for feedback on operations, overall store equipment functionality, and vendor relations. Document issues. Verbally check the same criteria with those locations that do not receive physical visits. 20-25% travel.

  • Monitor energy usage: use available reports and methods to research, identify, and resolve specific faulty equipment, overuse, or noncompliance with company guidelines.

  • Surface, track, and resolve any issues pertaining to environmental or safety. Follow appropriate guidelines to complete in accordance with local/state/federal government regulations and document accordingly.

  • Take a lead management role in any location crisis resolution. Contain the crisis, resolve the damage, and restore or prepare the damaged area(s) for restoration.

  • Improve service quality by identifying solutions to repetitive issues.

  • Research new and innovative ways to reduce energy footprint within locations.

  • Provide leadership to direct report internal resources within their region such as building operators and painter carpenters

  • Provide support to the VP of Facilities in procurement initiatives, such as RFP’s, project implementation, etc.

  • Provide guidance to lower-level regional facility managers to improve their abilities when requested.

  • Provide leadership ability to manage certain vendor relationships, weekly conference calls, address action items that result in the interaction

  • Assist in building 5-year capital plan, and managing a yearly capital plan

How Often You May Travel:

  • As required to fulfill the duties of the role.

Your Life and Career at HBC:

  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator

  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.

  • A culture that promotes a healthy, fulfilling work/life balance

  • Benefits package for all eligible full-time employees (including medical, vision, and dental).

  • An amazing employee discount

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