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Senior Communications Manager, North America
3 months ago
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
Description and RequirementsThe Lenovo North America Communications Team brings Lenovo’s products and services to life through engaging content and storytelling across public relations, internal communications, executive communications, social media, and video production.
We are looking for a communications superstar who challenges the ordinary, seeks to innovate, and can advance brand storytelling in North America. The team focuses on engagement, inspiration, and connection to enhance Lenovo’s corporate reputation, its products, and its executives as leaders in technology innovation and further establish Lenovo as the brand of choice among businesses and consumers.
This role will be directly responsible for leading some of our largest and most impactful PR and communications campaigns and engages with various North America stakeholders such as media, consumers, ITDMs, analysts, partners, Lenovo employees, investors, regulators, and policymakers.
At Lenovo, we enable professional growth, celebrate diversity and inclusion, encourage a work-life blend, and foster a culture where employees can bring their best selves to work.
Key Responsibilities:
- This position will lead public relations for several major campaigns and initiatives within the North America market
- Lead/support with North America press events, brand storytelling, content creation, and thought leadership across our business groups in the geography
- Co-manage the relationship with PR agencies to develop earned media pitch strategies and coordinate and staff executive interviews with the press
- Leverage existing tools to track PR performance and develop reports measuring the effectiveness of PR campaigns to present to senior leadership
- Management of the budget and associated operational activities for the Comms Team
- Prepare and present comms updates on monthly marketing interlock calls and other status calls as needed
- Build brand reputation for Lenovo and its full pocket-to-cloud portfolio
- Advise key business leaders on how to effectively communicate with the media
- Align with communications colleagues within the company to ensure consistent storytelling across geographies and localize global stories for the North America market
- Work with marketing managers to build brand awareness and develop customer-centric stories around the products and verticals they support
- Assist in content development for the annual North America Sales Kickoff and quarterly All Hands
- Collaborate with social media, internal comms, and community engagement colleagues to ensure consistency and alignment in storytelling
- Regularly track performance against quarterly and annual KPIs
Basic Requirements:
- Bachelor’s degree, ideally in public relations, journalism, communications, English, or media studies
- Minimum of 10 years of work experience (in-house or agency) in communications, public relations, and/or journalism
- Prior experience working in/with the technology industry is required
- Experience supporting communications (PR or Exec Communications) for C-suite level executives/clients
- Strong writing skills - please provide 2 of your best writing samples when applying
Preferred Requirements:
- The candidate for this role should be an excellent writer, project manager, and have an eye and attention to detail. A self-starter attitude is essential
- Ability to manage a multitude of projects at different facets in a fast-paced environment in a highly organized fashion
- Excellent communication skills, both written and oral
- Excellent interpersonal skills – persistent optimism and an open, friendly temperament
- Strong team player, behaves like an owner, and ultimately focused on delivering results with high standards
- An entrepreneurial spirit, including the ability to work independently and autonomously
- Contribute to new thinking and creative ways to establish our leadership position in the marketplace through creative communications
- Ability to lead management of agencies and multiple stakeholders
- Strong time and project management skills - with the ability to handle multiple priorities
- Ability to prioritize and plan effectively to meet deadlines
- Proficiency in managing a budget
Location requirement: Within commuting distance of Morrisville, North Carolina
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
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