Service Coordinator
2 weeks ago
The Service Coordinator will oversee the day-to-day operations of a maintenance department and the supervision of a team responsible for the preventive maintenance and repair of fleet. Ensure all repairs and/or maintenance to equipment is performed in accordance with Company safety and compliance standards, and with all federal/state regulations.
*Key Responsibilities:*
Oversee the daily planning and scheduling of all repair work to optimize productivity. Follow up on repairs being made, perform repairs as needed and appraise performance of shop personnel.
Supervise, coach, train, evaluate employee performance or behavior; provide input into hiring, disciplinary action, terminations, compensation, and promotion decisions
Conduct daily shop huddles and fleet walks
Perform inspections of outside repairs to ensure all work was properly completed in accordance with Company’s safety and compliance procedures and federal/state regulations.
Plan and schedule repairs in MIR planning and procure all parts for successful plan.
Analyze the quality and effectiveness of the work performed
Oversee repair diagnostics on more complex matters
Conduct road test on equipment as necessary
Assist with inventory control system to ensure necessary equipment and part levels are maintained.
Review and approve expenses that are within approval level; refer larger expenses or major repairs to Director
Maintain knowledge of engine, emission systems, transmission, brake, hydraulic and electrical systems to perform advanced preventive and repair maintenance functions on heavy equipment and vehicles used by Company, both on site and on the road
Manage related administrative matters for team, including payroll, employee records, records of all preventive and corrective maintenance performed, recording of all information into Company maintenance software
Maintain open communication with other departments and leadership to ensure fluid and effective operations
Ensure the cleanliness of the maintenance shops through regular inspections and preventive maintenance programs
Perform other job responsibilities as assigned
Requirements:
High School diploma or GED
Valid Driver’s License
Valid Certificate of Qualification (310T) or Red Seal (preferred)
Three (3) or more years of heavy diesel truck maintenance experience (preferred)
One (1) or more years of lead technician or supervisory experience (preferred)
Microsoft Office experience
Knowledge, Skills & Abilities :
Ability to supervise, coach, counsel, discipline, and train employees
Excellent attention to detail, problem-solving, and decision-making skills
Strong work ethic, demonstrating integrity, trust, and maintain confidentiality
Ability to be a self-starter capable of working effectively in a fast-paced, team environment
Ability to understand and follow oral and written instructions
Ability to prioritize workload and meet time sensitive deadlines
Knowledge of all tools required to perform repairs and maintenance on vehicles
Full set of hand tools required.
Work utilizing personal protective equipment, including hearing protection, safety-toed boot, utility gloves, reflective vest, hearing and eye protection, hard hat, etc.
Physical ability to lift at least 50 pounds as needed and maintain steady work pace
Job Types: Full-time, Permanent
Benefits:
Dental care
Disability insurance
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Schedule:
8 hour shift
Monday to Friday
Education:
Secondary School (preferred)
Experience:
heavy diesel truck maintenance: 3 years (preferred)
Supervisory or lead technician experiance: 1 year (preferred)
Licence/Certification:
Driving Licence (preferred)
310T (preferred)
Ability to Commute:
Dartmouth, NS B3B 1V6 (required)
Work Location: In person
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