Estates and Trusts Administrator

2 days ago


Calgary Alberta DJ, CA Equitable Bank Full time
The Work:

The primary purpose of this position is to support the Sr. Trust Advisor(s) in administering estate or trust files and is responsible for the day-to day administrative functions of Estate and Trust client files.

The Core Responsibilities Of The Job:

  • Ensure that the estate/trust are administered according to the Will/Trust Deed, appropriate legislation and posted service standards for accuracy and timelines.
  • Identify and diarize all crucial dates, deadlines, and follow-up, including income tax, bill payments, home insurance and is completed to meet Legislative timelines and Service Standards
  • Initiating and completing redemption and transfer of assets as required
  • Monitoring, preparing appropriate documentation for distributions and paying all regular disbursement requests according to delegation of authority limits
  • Compiling and remitting documentation to the Trust Associate for preparation of income tax returns
  • Keeping detailed documentation of all correspondence and organizing according to file standard
  • Mitigating risk by assessing, investigating, and offering recommendations to Sr. Trust Advisor for file specific situations
  • Act as a client relationship manager with financial institutions, realtors, accountants, government agencies, law firms, credit union representatives, and other external parties pertaining to file specific requirements
  • Communicating with legal counsel on all necessary tasks such as probate applications, land titles/transfer of land and Court Passings
  • Complete the appropriate fee calculation on all accounts according to the applicable fee schedule
  • Verifying and settling keying transactions for peers
  • Prepare appropriate documentation for discretionary item reviews and distributions request
  • Informing Sr. Trust Advisor of risks or concerns during file administration
  • Identifying and bringing forward recommendations to change procedures for increased efficiency, accuracy, and minimization of associated risks
  • Identifying and reporting problems with trust system
  • Initiating changes and updates to forms and manuals as required
  • Identifying all assets and liabilities by reviewing tax returns, obtained paperwork and bank statements
  • Maintain Client Data base with accurate information regarding all clients (Ex. Innotrust, Data sources)
  • Work with auditors (internal and external) to facilitate the required examination of customer accounts
  • omplete Canada Revenue Agency Forms, Financial Institution investment documentation
  • Prepare and send out correspondence to beneficiaries and principals on accounts as directed by Sr. Trust Advisor and service standards.
  • Reconcile third party investment statements to internal records.
  • Prepare and audit reports to ensure transactions meet trust accounting principles, court format, and tax reporting requirements, as required

Let's Talk About You

  • 1-2 years post-secondary education in business administration of related field.
  • Two (2) years in trust or financial services industry with experience in administrative capacity
  • Enrolment in the first course of the Certificate program through STEP
  • Basic knowledge of current trust law and legislative requirements in all common law provinces
  • Innovest system knowledge
  • Excellent Microsoft office skills
  • Excellent analytical and problem solvingskills
  • Comprehensive written and oral communication skills
  • Ability to communicate with professionals at all levels
  • Concern for Order, Quality and Compliance
  • Listening, Understanding & Responding
  • Results Orientation
  • Teamwork & Co-operation

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