Benefits Implementation and Maintenance Administrator

3 weeks ago


Canada Johnston Group Inc. Full time

This role is responsible for new Maximum Benefit client implementation and support. The position requires collaborating with new clients, Business Development Directors, the underwriting team, and our advisors to implement employee benefit plans. You will provide ongoing support for existing plans, including processing carrier changes, annual renewals, and other plan maintenance requests.

As the successful candidate, you are analytical with an eye for details, empathetic, and a thoughtful professional who gets things done.

*Hybrid working model based out of our Winnipeg, MB office, with three days in-office per week.

Qualifications:

  • 2+ years' experience in a client service or administrative role (ideally in insurance or financial services)
  • Excellent verbal and written communication skills with a strong focus on the customer experience
  • Superior attention to detail, and organized, methodical approach to completion of tasks
  • Able to effectively manage competing priorities and handle high volumes of work
  • Demonstrated problem solving, analytical and mathematical skills
  • Ability to approach projects with enthusiasm, determination, and a solution-oriented mindset
  • Proficient using MS Office programs
  • Previous experience with group benefit plan administration is an asset
  • Fluency in French (oral and written) is a significant asset

The successful candidate must be legally eligible to work in Canada. We thank all applicants for their interest. Please note that only those selected for an interview will be contacted.



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