Healthcare Benefits Specialist
2 weeks ago
About Express Scripts Inc.
We are a leading healthcare company that provides innovative solutions to manage and reduce drug benefit costs for plan sponsors. Our team of experts works tirelessly to promote better health decisions for plan members while ensuring seamless customer support.
Job Overview
The primary function of the Client Benefit Technical Analyst is to act as a key point of contact for all Health Benefit inquiries and issues for our customers - insurance companies and third party administrators (TPAs). The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in Microsoft Office applications.
Main Responsibilities:
- Provide technical expertise on Drug, Dental & Extended Health Benefits related issues as requested by customers, such as claim adjudication and payment questions.
- Support ESC Clinical team with the implementation of new and existing clinical programs, formularies, and new business development products.
- Provide support to Account Managers on various strategic initiatives, communications and promotion of Express Scripts Canada's products to the marketplace.
- Support customers with impact analysis as needed.
Requirements:
- University Degree, College Diploma or Equivalent experience.
- Bilingual in French and English written and verbal is a must.
- Experience in the field of Group Insurance, Pharmacy, Dental or Health Benefits Plans.
- Pharmacy technician background and/or knowledge of government drug programs (Ontario Drug Benefits, Provincial Formularies, RAMQ) is an asset.
What We Offer:
- A competitive salary and benefits package.
- A positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.
- An opportunity to work with a dynamic team of professionals who share your passion for delivering exceptional customer service.
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