Process Supervisor

Job Title: Process Supervisor

Location: 25 Rakely Ct, Etobicoke, ON M9C 5G2

About Us:

Welcome to Lactalis Canada – where we take pride in being recognized as one of 2025 GTA's Top Employers As well as Forbes Canada, Top Canadian Employers for 2025 Our journey revolves around enhancing the lives of Canadians through a rich variety of dairy delights, including some of Canadian's favourite dairy brands such as like Black Diamond Cheese, Lactantia Milk, Astro Yogurt, Balderson Cheese, and Cheestrings. In fact, we're proud to say our products grace the shelves of an incredible 94% of Canadian households

With a 140-year legacy driven by innovation and unwavering quality, we're seeking like-minded individuals to join us in shaping our next chapter. Our flexible hybrid work model accommodates 40% remote work, adapting to the evolving needs of our workforce. Step into a collaborative hub with our revamped office, and enjoy free parking, endless coffee, delicious Lactalis snacks, an on-site gym, and more

About the opportunity:

The Process Supervisor is accountable for ensuring the effectiveness of all aspects of the processing department including safety, quality, cost, and reliability. General areas of responsibility are day to day operation of the department and coordinating / executing all maintenance and troubleshooting in processing, contractor supervision and project supervision. The position is also responsible for sanitary maintenance, training, and development of Process department employees and HACCP compliance in all areas of responsibility.

The attributes we are looking for:

• Ensure planning and effective implementation of sanitary/mechanical maintenance and preventive maintenance programs and schedules to facilitate optimum process department performance by performing onsite verification on SAP work orders.
• Troubleshoot process and milk receiving areas by identifying and analyzing process problems and advising and guiding processing operators on action required to resolve process system malfunctions in order to ensure efficient running of the plant.
• Efficiently organizing the work in the mezzanine to ensure adherence to production planning. [applicable to only some locations
• Provide leadership to improve health and safety performance by being a role model in safety and demonstrating due diligence through applying the corporate health & safety program elements. These focus on incident prevention through hazard identification, implementing necessary controls, training, education, and audits. Where necessary, take corrective action to address unsafe situations and employee behaviours, uphold Parmalat's cardinal and other safety rules and procedures, and communicate with appropriate resources to address any hazardous conditions or unsafe employee conduct.
• Provide leadership and supervision to staff by providing work direction, performance feedback, and recommendations for training and development. Promote a positive labour-management relationship, including continuously improving/maintaining the team culture and establishing high levels of employee involvement. Ensure compliance with the Company's corporate and legal obligations under the Collective Agreement (where applicable), as well as various statutes and regulations such as the Employment Standards Act, Workers Compensation Act, and the Occupational Health & Safety Act.
• Support operation of the processing teams to ensure that quantitative and qualitative measures included in the operating plan are met, including those related to standard costs, cost reductions, productivity, health and safety, GMP, sanitation, customer satisfaction, production scheduling, staffing and capital/technological improvement plans by measuring, analyzing and executing corrective actions in these areas. Promote a focus on excellence in all production activities including those required to support optimal quality, yield and cost containment, and minimal re-work or downgrades.
• Ensure GMP and S.O.Ps are adhered to at all times, and that all products consistently meet specifications. When assigned, ensure timely and thorough sanitation of all equipment and facilities to allow for efficient and on-time production start-up and delivery of products to customers.
• Participate in the development and implementation of operational and capital budgets, safety compliance, training and production plans by monitoring results against plan and support corrective action plans accordingly

What you will bring:

• Post secondary education or university degree or comparable business experience. Completion of a technology based degree e.g. B.Sc. or diploma preferred
• Minimum two (2) years experience in food production supervision and minimum 8 years technical experience in processing equipment and automation
• Experienced as a supervisor and/or providing leadership to production teams in dairy or related food or pharmaceutical industry. HACCP exposure preferred.
• Certified and/or experienced in the supervisory responsibilities under WSIB, OSHA, and First Aid an asset
• Very strong knowledge of processing equipment and automation
• Strong interpersonal, verbal, and written communication skills
• Strong analytical, problem solving, and decision making skills
• Capacity for learning and mastering technology and mechanical challenges in food manufacturing
• Team facilitation/leadership skills and commitment to employee development and continuous improvement methodologies
• Proficient with standard office computer technology such as Lotus Notes, Microsoft Office (Word & Excel), as well as business systems such as SAP

What Lactalis will offer:

Lactalis Canada believes in rewarding its people with the following comprehensive benefits package and perks:

• A Competitive Base Salary
• A Performance-Based Bonus System
• 4 Weeks of Vacation
• Benefits starting day 1
• A Pension Program with an Employer Match at 100% of up to 6%
• Tuition reimbursement plan of up to $3,000/year
• A Volunteer Day to give back to your community
• Learning and Development opportunities
• A commitment to internal career advancement with potential for international mobility

Our ESG commitment:

Our ESG (Environmental, Social, and Governance) roadmap drives our sustainability mission. We aim to positively impact communities and the planet by enabling stakeholders including our people, consumers, customers, suppliers, dairy farmers, government, and industry partners to have a positive impact on the wellbeing of our communities and the planet through all that we do.

At Lactalis Canada, we value our employees as catalysts for positive change. Together, we will create a sustainable future, promote belonging, and make a lasting impact on the world.

Our commitment to DEI:

Fuel Our Culture with Your Uniqueness Lactalis thrives on the value each person brings. We're dedicated to amplifying diverse voices, inviting personal and professional growth, and embracing everyone's true selves. We're committed to crafting an environment that genuinely welcomes all, reflecting the richness of our people and communities.

Our promise extends to accessible processes and spaces. If you require accommodation due to a disability (which may be visible or invisible, temporary, or permanent), please inform our Talent Acquisition team – confidentiality will be maintained.

Note: Lactalis Canada does not conduct credit or background checks through LinkedIn. If required, we'll contact u after signing a Job Offer.