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Chief of Staff

3 months ago


Ottawa Ontario HB, Montréal, Canada Cozymeal, Inc. Full time
  • Chief of Staff (Ottawa, ON - Remote Possible)
Chief of Staff (Ottawa, ON - Remote Possible)

Discover. Savor. Connect. Welcome to the chef's table.

Cozymeal is the leading global marketplace featuring the best culinary experiences and cookware, including top-rated cooking classes, private chef meals, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides, and much more

Consumers and companies alike use Cozymeal to discover new ways to connect through classes, food tours, mixology, and other unforgettable culinary experiences. Whether it be for date nights, birthdays, holiday celebrations, or team-building events, you’re guaranteed a world-class experience. Plus, you can purchase our curated, high-quality cookware as a gift or for use at home.

In addition to providing customers access to world-class culinary experiences, products, and content, we also provide a great source of income to our partners, including chefs, sommeliers, guides, and mixologists. For this, we were recognized by the Global Good Fund in 2019.

Serving both customers and our culinary partners is our top priority, ingrained in our culture, and in how we run our business every day. We continuously strive to curate the best culinary experiences and products and to create the best content for the millions of customers visiting our site while providing additional support and business to our partners.

About the Role:

We are looking for a rockstar full-time Chief of Staff to work closely with Cozymeal’s CEO. The individual in this role will take on several responsibilities from the CEO and, over time, several departments at the company and have P&L responsibility. This is a high-potential role with the opportunity to grow into a C-Level position at the company. The position will have an immediate impact on Cozymeal’s growth and productivity by leading and streamlining strategic initiatives and overseeing business operations.

A Day in the Life of the Chief of Staff at Cozymeal:

  • Oversee strategic business initiatives, from development through successful execution.
  • Collaborate with executive team members to determine and prioritize business strategies.
  • Work with the marketing team to maximize the impact of existing marketing initiatives and brainstorm new marketing initiatives. Identify customer acquisition projects with the greatest impact and ROI for the company.
  • Work with the partner recruiting team (aka expansion team) to focus on the right markets, hire the right partners, and optimize the partner onboarding process to meet our existing demand most effectively.
  • Work with the product/engineering teams to prioritize product features with the biggest impact and identify new features.
  • Review, design, and execute improvements to organizational processes; find knowledge and skills gaps and help address them.
  • Refine existing KPIs and define new KPIs to keep track of the most important metrics contributing to the company’s overall success, from demand (customer demand) to supply (partners such as chefs, food tour guides, and sommeliers) to operations (customer support and partner operations).
  • Work with the finance and accounting teams to ensure the company’s books are up-to-date and to identify opportunities to improve business performance.

Requirements Include:

  • Bachelor’s in business, economics, mathematics, sciences, engineering, or a related field.
  • MBA or graduate degree is a plus.
  • 4+ years of experience in management consulting required.
  • Experienced leader with the capability of understanding the lowest level of detail and demonstrating a willingness to "roll up your sleeves" to get things done.
  • Exceptional leadership skills, adept at leading the work of a team, delegating and assigning work, and owning team outcomes.
  • Ability to scale the business through systems, processes, partners, and people development.
  • Excellent communication (written and spoken) and interpersonal skills.
  • High attention to detail.
  • Fast learner.

What We Offer:

  • Work anywhere in the world (we are a 100% remote team).
  • Comprehensive benefits package (details provided during the interview process).
  • Stock options (after 1 year with the company).
  • Opportunity to grow within the organization to a leadership role.
  • Opportunity to learn from some of the best in the industry.
  • Great work environment with a strong and friendly team of co-workers.

Hours: Full-time

Location: Ottawa, ON, or anywhere in the world. This is a remote role, and qualified candidates from anywhere in the world can apply for this role.

If this sounds like you, then Cozymeal just might be the right place for you Welcome home

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