Assistant Property Manager

3 days ago

Ottawa Ontario, Ottawa region, Canada Hays Full time

Essential job functions:


  • Provides support to the Property Manager in the day-to-day activities.
  • Address the concerns of current and prospective residents in a friendly and professional manner.
  • Manage the operations team, setting and elevating the standard on how the team communicates with residents.
  • Conducts Tours and leases units as required.
  • Train team members, modeling effective sales and service techniques.
  • Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary.
  • Assist the Property Manager in managing the property’s budget by making sound fiscal decisions to increase the net operating income of the community.
  • Create and distribute monthly resident newsletter.
  • Coordinate monthly events for residents.
  • Maintain the accuracy of resident ledgers and files.
  • Complete unit Inspections during move-in and move-outs, walking units and the community as needed.
  • Fills the role of acting Property Manager in their absence.
  • Maintains and safeguards all company tools and equipment


Education and Experience:


  • Post-secondary courses in property management or related field required.
  • 3 + years of related Property Management Experience
  • Strong Microsoft Office Skills and experience with Yardi is considered an asset.
  • Functional knowledge of various Social Media tools and best practices.
  • Previous experience as a Property Administrator, financial reports and budgets is considered an asset.

To be Successful You Will Have:


  • Have a dedication to providing and modeling exceptional service.
  • Demonstrate capacity for collaboration, with ability to work cross-functionally in fast-paced, matrixed and ambiguous environment.
  • Be a self-motivated individual with a sense of urgency, a demonstrated work ethic and integrity.
  • Excellent time management and organizational skills, with the ability to prioritize and shift tasks quickly as well as to work independently.
  • Excellent interpersonal, communication and facilitation skills with the ability to influence leadership regarding proposed strategies.
  • Effective problem-solving skills, with the ability to adapt to changing needs.

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