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Service Concierge

3 months ago

Oakville Ontario BB, Halton, Canada VinFast Recruitment Full time

19 juin 2024

SCOPE OF THE JOB

As the Service Concierge, you will be responsible for supporting your Service Centre team with various day-to-day responsibilities. Your assistance will be required by the Service and Parts Teams to perform various functions, relating to the support of vehicle servicing and customer handling. The salary range for this position starts at $50,000.

Interested in growing your career within electric mobility? At VinFast, our organization is poised to expand aggressively across Canada into the years to come. As an employee, you can anticipate advancement opportunities and the potential to fast-track your career in automotive.

As the Service Concierge, you will quickly solidify your value within our team. Your responsibilities will include:

RESPONSIBILITIES AND TASKS

  • Courteously greet customers in Sales, Service, and Delivery, exemplifying VinFast’s customer-first philosophy
  • Support Service Department in performing daily tasks
  • Deliver vehicles between production, service and sales operations
  • Support Parts Team with daily tasks such as, but not limited to, receiving parts, stocking shelves, and parts delivery
  • Increase general productivity of the service center by supporting Advisors, Technicians, Parts
  • Stage vehicles as needed
  • Wash vehicles as needed
  • Oversee lot organization and clean-up
  • Other administrative and support functions as needed
  • Provide customer convenience via vehicle pick up and delivery services
  • Clean shop and perform miscellaneous tasks as required
  • Other related duties as required

WHAT YOU BRING

  • High School Diploma/GED or Relevant work experience
  • Luxury experience, Electric Vehicle industry experience, start-up experience preferred but not required
  • A capacity to creatively solve problems and think quickly in a busy, fast-paced environment
  • A passion for customer service, and for the Electric Vehicle industry
  • Excellent written and verbal communication skills
  • Knowledge of Microsoft Office products, ability to learn other systems as required
  • Valid driver’s license and clean driver’s abstract/record
  • Able to stand for 8 hours and must be able to lift 50 pounds

SCOPE OF THE JOB

As the Service Concierge, you will be responsible for supporting your Service Centre team with various day-to-day responsibilities. Your assistance will be required by the Service and Parts Teams to perform various functions, relating to the support of vehicle servicing and customer handling. The salary range for this position starts at $50,000.

Interested in growing your career within electric mobility? At VinFast, our organization is poised to expand aggressively across Canada into the years to come. As an employee, you can anticipate advancement opportunities and the potential to fast-track your career in automotive.

As the Service Concierge, you will quickly solidify your value within our team. Your responsibilities will include:

RESPONSIBILITIES AND TASKS

  • Courteously greet customers in Sales, Service, and Delivery, exemplifying VinFast’s customer-first philosophy
  • Support Service Department in performing daily tasks
  • Deliver vehicles between production, service and sales operations
  • Support Parts Team with daily tasks such as, but not limited to, receiving parts, stocking shelves, and parts delivery
  • Increase general productivity of the service center by supporting Advisors, Technicians, Parts
  • Stage vehicles as needed
  • Wash vehicles as needed
  • Oversee lot organization and clean-up
  • Other administrative and support functions as needed
  • Provide customer convenience via vehicle pick up and delivery services
  • Clean shop and perform miscellaneous tasks as required
  • Other related duties as required

WHAT YOU BRING

  • High School Diploma/GED or Relevant work experience
  • Luxury experience, Electric Vehicle industry experience, start-up experience preferred but not required
  • A capacity to creatively solve problems and think quickly in a busy, fast-paced environment
  • Attention to detail
  • A passion for customer service, and for the Electric Vehicle industry
  • Excellent written and verbal communication skills
  • Knowledge of Microsoft Office products, ability to learn other systems as required
  • Valid driver’s license and clean driver’s abstract/record
  • Able to stand for 8 hours and must be able to lift 50 pounds
CHARACTERISTICS & TRAITS
  • A proven team player with a “can-do” mindset with high energy and strong work ethic
  • Strong multi-tasker; effectively handles multiple priorities, organize workload, and meets deadlines
  • Creative problem solver; not afraid to think outside the box, always with customer experience in-mind
  • Exercises sound judgment
  • Passion for excellence and contributing to the success of the business

CE QUE NOUS OFFRONS

  • ON - Oakville, 2270 South Service Rd, Oakville, Ontario, Canada
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