Technical Writer

2 weeks ago


Toronto Ontario, Ontario, Canada Finance Professionals Inc. Full time

Day to Day Responsibilities:


• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.


• Prepares high-quality, timely and accurate reporting related to policy management. Accountable for all status and risk/issues reporting, decision collection, change analysis, and document updates.


• Oversees all U.S. Policy Addendums owned by GTA U.S. from a content point of view. Examples of responsibilities include:


• Authoring of new U.S. Addendums based on input from U.S. policy owners


• Reviewing and updating content related to existing Addendums as they are being renewed


• Ensuring compliance and consistency of all policy documents with FFEIC guidelines


• Active monitoring of renewals and material changes of Global policies which might trigger changes to U.S. Addendums


• Acting as Policy SME within the department and conducting policy writing training and workshops for all policy owners


• Serving as liaison between GTA U.S. and U.S. Risk Governance and Policy (“USRGaP”) group, representing GTA U.S. in all workshops and decision-making processes at the SBUS level


• Understands, articulates and implements policies and procedures within the team and establishes new and/or updated processes, goals, scope and/or tooling


• Creates and maintains the inventory of all global policies applicable to U.S. Technology activities:


• Monitor policy changes


• Identify new SBUS Addendums needs


• Manage the annual U.S. addendum renewal and approval process in the Clausematch system


• Assist owners in dissemination and evidence keeping process


• Produce adoption, review and approval reports as required


• Provide Impact Analysis of changes to existing documents


• Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.


• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.



Candidate Requirements/Must Have Skills:


• 10+ years of experience in technical (Policy & Procedures) writing in the Information Technology space


• Bachelor's degree and/or extensive relevant experience


• Experience in preparing policy and process documentation


• Experience in preparing Standard Operating Procedure documentation


• Proficient in MS-Office productivity applications (including SharePoint and Microsoft Teams)



Nice-To-Have Skills:


• Knowledge in IT Asset Management and Decommissioning



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