Customer Service Representative

7 days ago


Burnaby, Canada Moonshot Marketing Full time

Moonshot Marketing is a forward-thinking marketing and sales company with a mission to stay ahead in an ever-evolving market. Our values center around continuous improvement, connecting clients with their audiences in meaningful ways, and achieving measurable growth through unmatched expertise and professionalism

If you are someone who thrives on human connection, excels in face-to-face interactions, and loves the satisfaction of delivering top-tier service - you belong with our team

We're looking for an Customer Service Representative who embodies excellence and enthusiasm, ready to be the bridge between our innovative marketing solutions and our valued customers.

The ideal hire is someone personable, driven, and ready to make an impact. In this customer service and sales role, you will build genuine relationships, present tailored solutions confidently, and engage in problem-solving to ensure exceptional customer experiences.

Customer Service Representative Responsibilities:

  • Build authentic relationships that translate to long-term client satisfaction and loyalty.
  • Present customized solutions with clarity and confidence, showcasing our commitment to understanding clients' unique needs.
  • Engage in active problem-solving to elevate the customer experience and encourage repeat business.
  • Work independently to manage your schedule and meet sales targets.
  • Conduct face-to-face meetings and product demonstrations in various outdoor and field settings.
  • Travel locally to engage with clients and prospective customers in their environment.
  • Represent the company with professionalism and a strong commitment to excellence during field visits and public interactions.

Perks of Joining Us:

  • Growth opportunities with a focus on nurturing and advancing talent.
  • A dynamic and engaging work environment with new faces and challenges each day.
  • Continuous support and resources provided by a dedicated team.
  • The opportunity to be part of a company that prioritizes genuine connections and helping clients achieve growth.
  • Personalized paid training.
  • Opportunities to earn uncapped commissions and performance bonuses.

Qualifications:

  • Experience in customer service, sales, or related roles is preferred.
  • Proven ability to work independently and meet targets.
  • Strong communication skills that inspire trust and command attention.
  • Outgoing and personable, with the ability to connect with people easily.
  • Adaptable and quick-thinking to adjust to client needs and conversations.
  • Must be comfortable working in-person at our office daily and in-field with the customers one on one.

If you're excited by the opportunity to represent a company that champions growth, innovation, and human connection, we'd love to hear from you.

Apply today and take the first step toward a career that's not just a job, but a journey of growth and achievement



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