RVT ClinicTeam Lead, Western Canada Veterinary Eye Specialists

4 weeks ago


New Westminster British Columbia KL, Greater Vancouver, Canada VCA Animal Hospitals Full time

RVT, Clinic Team Lead

Job Type: Full time

Location: New Westminster, BC

We have an exciting role for an experienced RVT looking for that next step towards leading a clinic. This role requires an experienced RVT who will offer exceptional care and a supportive environment to our patients and their owners.

The role is responsible for assisting doctors with patients during appointments, discussing treatments and surgery options with owners, providing anesthesia and monitoring for patients, and discharging patients after surgery.

This key role also will be the on-site leadership for the hospital team of three associates and locums or casual staff when required.

Clinic Team Lead Responsibilities:

  • Receive, monitor, and respond to hospital communication from the support office and other areas within VCA Canada.
  • Monitor and approve timesheets of associates, including production reporting.
  • Oversee performance and performance documentation for the team.
  • Manage locum hours for reporting.
  • Monitor stock and inventory.
  • Oversee clinic site for repairs or maintenance.
  • Daily deposits.
  • Scheduling of associates and locums to meet appointment needs.
  • Meet with Vendors when necessary and schedule info sessions for learning.
  • Meet with your Senior Leader and review bi-weekly and monthly initiatives, goals, and financials.

Registered Veterinary Technologist/Technician Responsibilities:

  • Meeting clients and getting detailed history based on information sent in referral, or update on patient status for recheck appointments.
  • Meeting clients for RVT appointments (tonometry or suture removal, primarily).
  • Calling next day surgery patients to confirm the procedure, discuss fasting instructions based on patient needs, answer any questions and confirm drop off and pick up items.
  • Proficient in anesthesia, but training can be provided for specific anesthesia techniques; example: paralysis for intra-ocular surgery.
  • Setting up and restocking exam room for upcoming patients.
  • Restraining patient for exam.
  • Gathering required prescriptions for patient for doctor to discuss, or for RVT to go over with owner.
  • Preparing estimates to email to client and book surgery if required.
  • Review file for current lab work and discussing with client via phone or email if needed and send lab request form to RDVM via their preferred method of contact (fax or email).
  • Sanitizing or disinfection of exam room after each appointment and clean surgical instruments, including kennels and pet holding area.
  • During surgery mornings, meet with clients and go over consent form, review and obtain owner signature and discuss pick up time (owner will be called and notified of time based on patient recovery).
  • Prepare treatment room area for upcoming surgery, including prepping and testing anesthetic machine, reconstitute drugs needed.
  • Prep OR with surgery packs, IV fluids and prep and test anesthetic machine.
  • TPR of surgical patients.
  • Prepare anesthesia records and drugs based on patient history, exam findings and overall requirements based on signalment and surgery requirements.
  • Catheterize, induce and maintain anesthesia.
  • Monitor patient using Cardell monitor and Doppler.
  • Keep clear and accurate anesthesia log.
  • Recovery of patients.
  • Surgical laundry and general laundry.
  • Wrapping and sterilizing of packs and instruments, hand towels and gowns.
  • Prepping invoices, medications, printing discharge notes and general after anesthesia instructions and preparing them for surgical patients for discharge.
  • Keeping accurate control drug logs.
  • Managing difficult clients, client concerns/complaints.

Key Competencies to be successful:

  • Compassionate and friendly.
  • Efficient and detail oriented.
  • Clear communication in person and over the phone with associates and clients.
  • Attentive listener.
  • Keen observation.
  • Computer literacy in Office and Outlook.

Technical Qualifications:

  • Graduated from accredited VT program.
  • Registered with governing body (BCVTA).
  • Required CE hours to keep registration current.

Compensation: $31.00 to $36.00 per hour. The hourly rate range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors.

What VCA Canada Offers:

  • VCA Canada Student Loan RRSP Program – Ask us more
  • RRSP Employer 5 % Match Program – saving for your future just got easier
  • Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips
  • Continuing education benefits - we know you love to learn
  • Licensing, membership dues, and conference fees.
  • Referral bonus rewards.

Wellness: We care about your well-being and invest in resources for our associates.

  • Wellness days, sick days, and vacation time.
  • Employee assistance program.
  • E-tools to assist with meditation, better sleep, exercise, and focus.
  • Virtual health care (telemedicine) offers quick access to quality care.
  • Professional liability insurance coverage.
  • Opportunities to give back to your community through VCA initiatives.

Please click apply now

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

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