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TDS Operations Analyst II

2 months ago

Toronto Ontario CA, Ontario TD Full time

Lieu de travail:

Canada

Horaire:

37.5

Secteur d’activité:

Valeurs Mobilières TD

Détails de la rémunération :
Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre recruteur et à poser des questions sur la rémunération, notamment les particularités salariales de ce poste.

Description du poste:

As part of TD Securities, Global Operations and Business Services, Corporate Lending Operations is dedicated to providing outstanding service as we support lending and administrative activities for TD Securities Corporate Clients. You will have the opportunity to learn end to end processes as well as create relationships with different lines of business. Challenged to learn and grow within your role, we are a diverse and dynamic group of people delivering continued business success through leadership, collaboration, innovation and visionary thinking. Within our core values, we foster a culture of diversity, inclusion and community support/giving.

So, if you are passionate, collaborative, innovative, enjoy visionary thinking and are ambitious, joining our team would be an ideal opportunity for you.

The Corporate Lending Operations team is comprised of over 70 experienced individuals across multiple groups who are dedicated to the following:

  • CAIRO Administration: processing and distribution of authorized corporate credits housed in the CAIRO credit origination system and the approval database.
  • Bi-lat Loan Administration: provides administrative, transactional and support functions for Bi-lateral and Participant deals.
  • Agency Administration: provides administrative, transactional and support for TD Agented deals.
  • Loan Sales & Trading: provides support in the settlement of loan trades.
  • Retail and Non-Negotiable: is responsible for compliance tracking, servicing foreign currency loans for the enterprise and providing general banking support.

Job Description

We are looking for individuals who enjoy working both independently and as a part of a team, with the desire to develop tactical & strategic solutions. This role includes the end to end processing of corporate loan servicing involving the administrative closing of deals, provision of loan servicing support for corporate and commercial lending portfolios in a professional and timely manner. Expected to deliver agreed lending/financing services as specified in the credit agreement/approval and ensures all required policies, guidelines and standards are met.

Being able to take initiative with strong relationship skills; including proven influencing, conflict management and negotiation skills. The team is heavily involved in strategic initiatives, business development, and process improvements to drive efficiency, improve client service levels and reduce risk.

  • Responsible for the end-to-end administration of syndicated deal life cycle management from the setup of new deals, amendments, daily servicing activities, reconciliation, to end of life management.
  • You will oversee credit documentation review, upkeep and maintenance of client profiles / records, customer service and day-to-day account operations.
  • Process transactions in accordance with credit approvals and documentation, and in compliance with laid down policies and procedures
  • Reconciliation of interest and/or fee notices for syndicated facilities
  • Responsible for the monitoring and distribution of incoming electronic transaction correspondences
  • You will establish relationships with partners and communicate complex issues to a wide array of businesses.
  • Addresses customer services issues according to established parameters, escalating as required
  • You effectively handle crucial and/or high-risk issues, resolving most appropriate and expeditious course for the successful resolution by exercising tact and subtlety and maintaining good customer relations
  • You ensure the quality of own work and understand its end-to-end impact on the activities of others within and outside of own function / unit
  • Organizes work information to ensure accuracy and completeness.
  • Executes on routine and ad-hoc requests such as service requests, transactions, queries, preparing customer notifications and billings, processing transactions including loan advances/payments, SBLC setups, wire transfers and clearing financial exceptions, etc timely
  • Adhere to strict deadlines, while handling high volumes of work in a demanding environment

Job Requirements:

  • Excellent relationship management and customer service standards
  • Meticulous attention to detail and due diligence
  • Excellent organizational and time management skills
  • Strong knowledge of Microsoft Office with advanced Microsoft Excel skills
  • Highly developed critical thinking and problem-solving skills
  • Proven analytical skills
  • Can work independently
  • Strong verbal / written communication skills
  • Ability to multi-task in a fast paced environment
  • Strong Analytical and problem solving skills - In-depth

Additional experiences and skills

  • LIQ/ ACBS experience is an asset
  • Familiar with letters of credit
  • Client facing experience is an asset
  • Commitment to operational and service excellence
  • Solid understanding of the credit process is an asset
  • Experience reading legal documents is an asset

Education/Accreditations:

  • University or College degree

At TD, we are committed to cultivating an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

With offices located around the world, the strength of TD Securities Global Operations and Business Services lies in the diverse and dynamic group of individuals who provide critical infrastructure services that support and/or control the trading, investment and corporate banking functions of TD Securities.

À propos de nous
Valeurs Mobilières TD offre une vaste gamme de produits et de services liés aux marchés financiers, aux entreprises, aux gouvernements et aux institutions qui nous choisissent pour notre innovation, notre exécution et notre expérience. Avec plus de 6 500 professionnels actifs dans 40 villes du monde, nous aidons nos clients à répondre à leurs besoins actuels et à se préparer pour l’avenir. Nos services comprennent la souscription et la distribution de nouvelles émissions, la prestation de conseils fiables et de renseignements de premier plan, un accès élargi aux marchés mondiaux et la prestation de solutions bancaires intégrées. En 2023, nous avons acquis Cowen Inc., permettant ainsi à nos clients de profiter d’un service de négociation d’actions américaines de premier ordre et d’une équipe de recherche sur les actions très diversifiée, tout en faisant croître les activités de notre solide banque d’investissement diversifiée. Nous sommes axés sur la croissance, les gens et la collectivité. En tant qu’équipe, nous travaillons dans le but d’offrir de la valeur à nos clients chaque jour.

Notre programme de rémunération globale
Notre programme de rémunération globale reflète les investissements que nous faisons pour aider nos collègues et leur famille à atteindre leurs objectifs en matière de bien-être mental, physique et financier. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et bien d’autres régimes clés, comme des avantages sociaux en matière de santé et de bien-être, des régimes d’épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance. En savoir plus

Renseignements supplémentaires :
Nous sommes ravis que vous envisagiez une carrière à la TD. Sachez que nous avons à cœur d’aider nos collègues à réussir dans leur vie tant personnelle que professionnelle. C’est d’ailleurs pourquoi nous leur offrons des conversations sur le perfectionnement, des programmes de formation et un régime d’avantages sociaux concurrentiel.

Veuillez noter que ce poste est assujetti à la réglementation provinciale en matière d’emploi. Il est essentiel de mentionner que chaque province et territoire du Canada peut avoir sa propre réglementation et ses propres exigences.

Perfectionnement des collègues
Un cheminement professionnel particulier vous intéresse ou vous cherchez à acquérir certaines compétences? Nous tenons à vous mettre sur la voie de la réussite. Vous aurez des conversations régulières sur le développement de carrière, le perfectionnement et le rendement avec votre gestionnaire. Une variété de programmes de mentorat et une plateforme d’apprentissage en ligne seront également à votre disposition pour vous aider à ouvrir de nouvelles portes. Que vous ayez à cœur d’aider les clients et souhaitiez élargir votre expérience ou que vous préfériez coacher et inspirer vos collègues, sachez que la TD propose un grand nombre de cheminements professionnels et qu’elle s’engage à vous aider à relever les occasions qui vont dans le sens de vos objectifs.

Formation et intégration
Nous tenons à nous assurer que vous disposez des outils et ressources nécessaires pour réussir à votre nouveau poste. Dans cette optique, nous organiserons des séances d’intégration et de formation.

Processus d’entrevue
Nous communiquerons avec les candidats sélectionnés pour planifier une entrevue. Nous ferons notre possible pour communiquer par courriel ou par téléphone avec tous les candidats pour leur faire part de notre décision.

Mesures d’adaptation
L’accessibilité est importante pour nous. N’hésitez pas à nous faire part de toute mesure d’adaptation (salles de réunion accessibles, sous-titres pour les entrevues virtuelles, etc.) dont vous pourriez avoir besoin pour participer sans entraves au processus d’entrevue.

Nous avons hâte d’avoir de vos nouvelles

Exigences linguistiques:

N/A.