Enterprise Resources Planning Specialist

3 weeks ago


Toronto Ontario CA, Ontario ABC Technologies Full time

The ERP (Enterprise Resource Planning) Specialist, is responsible for the day-to-day managing, optimizing, and supporting the Epicor Kinetic ERP system used across the organization.


This role will ensure the effective utilization, optimization, and support of the Epicor Kinetic ERP system within the company. By managing system implementation, configuration, data integration, user support, system maintenance, and compliance, the Kinetic ERP Specialist contributes to enhancing operational efficiency, streamlining business processes, and enabling data-driven decision-making across the organization.


  • ERP Support: supporting, implementing, and integrating business processes using ERP system and all its modules in repetitive manufacturing environments. Modules include financials, cost accounting, production, inventory, MRP, supply chain, procurement, quality control and engineering. Key activities will include working with SME’s guiding best practices, documenting processes, and developing and implementing standard work instructions.


  • ERP Implementation and Upgrades: Support cross-functional teams, including IT, finance, procurement, production, and supply chain, to ensure successful upgrades and integration of ERP modules. Manage upgrades, patches, and enhancements to the ERP system to improve functionality, performance, and security.

  • System Configuration and Customization: Configure ERP system settings, parameters, and workflows to align with business processes and requirements. Customize ERP modules and functionalities to meet specific business needs, such as manufacturing processes, supply chain management, financial reporting, and procurement.

  • Data Management and Integration: Manage data migration, conversion, and integration between the ERP system and other systems or databases within the organization. Ensure data accuracy, consistency, and integrity across different modules and databases within the ERP system. Develop and maintain data management processes, standards, and procedures to support efficient and effective data governance.


  • User Support and Training: Provide technical support and troubleshooting assistance to end-users of the ERP system, including resolving system issues, answering user inquiries, and troubleshooting errors. Develop and deliver training programs and materials to educate end-users on ERP system functionality, best practices, and processes. Collaborate with IT support teams to address complex technical issues and escalate unresolved issues to software vendors or developers as needed.


  • System Maintenance and Optimization: Monitor system performance, usage patterns, and user feedback to identify opportunities for system optimization and improvement. Conduct regular system audits, performance reviews, and health checks to ensure the ERP system is operating efficiently and effectively. Implement system enhancements, workflow improvements, and performance tuning measures to optimize system performance and user experience.


Skills and Experience

  • Technical Skills: Extensive knowledge of Epicor Kinetic application and software functionality of all modules in multi plant/company environments. Familiar with the use of stored procedures, web services/API, and SQL queries for data exchange with other systems. Familiar with and label design applications and PDF417 and datamatrix 2D barcode symbology. Familiar with automotive EDI (X12, EDIFACT, ODETTE and VDA) standards, and AS2 communications.
  • ERP Implementation Experience: Hands-on experience in ERP system implementation, configuration, and customization projects. Experience with full lifecycle ERP implementations, including requirements gathering, design, testing, training, and deployment.
  • ERP Support and Maintenance: Prior experience providing technical support, maintenance, and administration of ERP systems, including system upgrades, patches, and enhancements.



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