Operations Manager

4 weeks ago


Canada, CA United Services Group Full time

Wednesday, June 26, 2024

About Us

We are an established Canadian facility, maintenance company. We provide a variety ofservices to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental andvision, and a pension plan after 1 year.

The role's focus is to be a key liaison between United and the Partners (Subcontractors) within the specified regions. This role will play an important part in collaborating internally across regions with the Retention, Learning & Development (L & D), Finance and Equipment Services departments and externally with third party vendors to ensure that our Partners needs are being met as per expectations and ultimately meeting and exceeding Customer expectations. The role will also work closely within other team member's to enhance the Partner skillsets, performance, and experience. This role will focus on ensuring Legal and Process Compliance, Partner Recruitment and Performance Management, Partner Change Overs (PCO’s), Issues Escalation and Compliance.

  • Execution of United Services Group’s Vision, Mission, Values and Strategic plans.
  • Manage Partner Recruitment process and create a Resource Pool of trained Partners within the regions.
  • Ensure legal compliances of Partners by implementing United Hiring Packages.
  • Provide key support to the Regional teams in managing the performance management process with the Partners.
  • Lead and manage the Partner Change Over (PCO) process within United and with external vendors to ensure seamless transition of Partners.
  • Attending legal “Discoveries” on behalf of United Services Group, if required
  • Calibration Walks with Account Management teams and Partners.
  • Implementing guidelines, processes, and procedures for Partner Relations Department
  • Ensure overall compliance of guidelines, policy & procedures with Partners and their cleaners.
  • Ensure data integrity pertaining to Partners within Salesforce.

Job Requirements and Expectation

  • Available to address customer and Partner needs and concerns in a timely manner.
  • Willing to travel frequently within the designated territory or outside the province as may be required from time to time.
  • Ability to deal with high level of stress and solve problems as they arise.
  • Ability to work flexible shifts on a rotation basis.
  • Business acumen
  • Communication Skills: Active listening, verbal, and written communication skills
  • Needs assessment and information gathering.
  • Advanced Technology competency
  • Expertise in floor-care and cleaning procedures is an asset.
  • Process and compliancy driven.
  • Superior time management and problem-solving skills.
  • Ability to work independently.

Education/Experience

  • Post-secondary degree in business administration or related field.
  • Minimum of 5 years’ operational experience.
#J-18808-Ljbffr

  • Canada, CA EcoPlanet Green Operations GmbH Full time

    Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether...

  • Operations Advisor

    4 weeks ago


    Canada, CA EcoPlanet Green Operations GmbH Full time

    INTERESTED IN OWNING AFRANCHISE OF YOUR OWN?INTERESTED IN OWNING AFRANCHISE OF YOUR OWN? View our currently available job postings today by clicking here . Operations Operations Advisor – Sushi Shop Sushi Shop, forerunner of the sushi market, is looking for a passionate individual looking to be part of an experienced and creative team. The supervisor will...

  • Operations Manager

    4 weeks ago


    Canada, CA EasyOutsource Full time

    We are a small B2B professional services firm seeking a dynamic and organized Operations Manager and Executive Assistant to support our leadership team and ensure the smooth operation of our business. The ideal candidate will be a proactive problem-solver with exceptional communication skills, meticulous attention to detail, and experience in content...

  • Operations Manager

    4 weeks ago


    Canada, CA Hubstaff Full time

    Business Hours: Mon - Fri at 8 AM to 5 PM EST Rate: $1,440 USD monthly / $17,280 USD annuallyAvailability to Start: As soon as possibleAdditional Info: Additional perks included in the compensation structure What you'll doThis company is looking for a highly autonomous and detail-oriented Operations Manager whom they can trust implicitly. This pivotal...

  • Operations Manager

    1 month ago


    Canada, CA Sage Parts Full time

    Sage Parts is the world’s largest supplier of Ground Support Equipment (GSE) replacement parts. We are continually extending our presence throughout the global aviation marketplace, bringing parts and GSE services closer to their point of use with a growing number of onsite parts facilities at airports all over North America and in numerous globally...

  • Operations Manager

    4 weeks ago


    Canada, CA Paper Excellence Group Full time

    As a member of the Mill Management Team, the Operations Manager is responsible for managing the day-to-day operations to ensure health and safety, sales, production, cost, quality environmental, and human resources objectives are met while ensuring mill compliance with Corporate Principles and Guidelines and applicable legislation.ResponsibilityGeneral...

  • Operations Manager

    3 weeks ago


    Canada, CA HGS - Hinduja Global Solutions Full time

    PURPOSE:The Operations Manager will be directly responsible for managing operational activities for assigned client program(s) within company and client guidelines and policies. Manage, motivate, and develop front line supervisory staff responsible for the day-to-day performance of teams of call center agents who provide services on behalf of the company’s...

  • Operations Manager

    4 weeks ago


    Canada, CA iuvo BioScience, llc. Full time

    Responsible for the overall direction and training of a regional team, including clinical directors and administrative staff. Our Operations Manager oversees staff training, evaluates and updates procedures and policies, and reviews program implementation to ensure our work and customer service are always of the highest quality. Working closely with senior...

  • Operations Manager

    4 weeks ago


    Canada, CA Access Full time

    Job SummaryThe Operations Manager (OM) is responsible for all workflow processes and meeting the goals and objectives of the entire Facility.Primary Functions: Responsible for the efficient, timely and accurate fulfillment of orders, custom requests, processing inquiries, shipping, and inventory control of the center, in order to meet performance goal and...

  • Operations Manager

    4 weeks ago


    Canada, CA Accoravillage Full time

    At Bouygues Energies and Services, we aim to foster work environments that are client-focused, results-oriented, and collaborative. Bouygues Energies & Services is a leading provider of Facility Management services to a range of clients across Canada and, through our parent company, globally. Our Canadian projects include the government, aviation industry,...

  • Operations Manager

    4 weeks ago


    Canada, CA Skylinerl Full time

    Position - Operations Manager (Geotechnical Services)Location - Greater Toronto AreaSalary (130K-180K)Skyline Recruitment is currently recruiting for an Operations Manager/Senior Geotechnical Engineer specializing in Geotechnical Services in the Greater Toronto Area (GTA). This position plays a pivotal role in leading and expanding the Geotechnical...

  • Operations Manager

    2 months ago


    Canada, CA Skyline Recruitment Ltd Full time

    Position - Operations Manager (Geotechnical Services)Location - Greater Toronto AreaSalary (130K-180K)Skyline Recruitment is currently recruiting for an Operations Manager/Senior Geotechnical Engineer specializing in Geotechnical Services in the Greater Toronto Area (GTA). This position plays a pivotal role in leading and expanding the Geotechnical...

  • Manager, Operations

    4 weeks ago


    Canada, CA MacDon Industries Ltd. Full time

    Supports the overall management and co-ordination of various manufacturing and production departments and teams within a product line. May establish procedures and policies, projects, initiatives, etc. to achieve production schedules, product standards, and operational costs.RESPONSIBILITIES:The following are the main job responsibilities and priorities that...


  • Canada, CA Campbell Morden Inc. Full time

    Our client is looking to recruit an Operations Manager.This is a Manufacturing business unit, and the Operations Manager will be responsible for smooth operation of all of company’s operations (Purchasing, Inventory, Shipping and Receiving). Creating action plans to meet growth initiatives, the Operations Manager will strive to streamline the operations to...

  • Operations Manager

    4 weeks ago


    Canada, CA Elby Professional Recruitment Full time

    Are you interested in working with a successful company in Southern Ontario? Does a stable company with exceptional opportunity to move forward in your career intrigue you? Our client, located in Guelph is searching for an experienced an Operations Manager to take on the role as the cornerstone of the management team.What our client can offer...


  • Canada, CA Enercare Inc. Full time

    Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our...


  • Canada, CA placingITpeople Full time

    About the Company: Our company is a leading retail chain that focuses on providing high-quality products to our customers. We are committed to creating a positive and inclusive work environment where employees can thrive.About the Role: The Multistore Operations Manager will be responsible for overseeing the operations of multiple retail locations. This role...


  • Canada, CA Accoravillage Full time

    KFC, 131 South Albion Street, Amherst, Nova Scotia, Canada Req #3611Friday, May 3, 2024Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees.General ManagerYou run a tight ship. And you'll need every bit of that fire as a Restaurant General Manager. From complete customer satisfaction to managing your team,...


  • Canada, CA FMI Group Full time

    KFC, 131 South Albion Street, Amherst, Nova Scotia, Canada Req #3609 Tuesday, April 16, 2024 Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees. Shift ManagerThe Shift Manager is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people &...


  • Canada, CA PermitFlow Full time

    About PermitFlowPermitFlow’s mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring.We’ve raised a $31m Series A led by Kleiner Perkins with...