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Territory Manager

2 months ago

Ottawa Ontario HB, Montréal, Canada Saint-Gobain Full time

Why do we need you ?

CertainTeed Canada, Inc., a division of Saint-Gobain, has an exciting career opportunity for a Territory Manager to join our team in Eastern Ontario & Quebec (Gatineau Region). This is a great chance to join a Top Employer and contribute to our growth and success by providing fast and sufficient support to our Canadian business.

What’s the job?

The Territory Manager (TM) for CertainTeed will be responsible for building sales within new and existing customers. The Territory Manager will primarily work directly with contractors and dealer/distribution customers to generate sales growth of CertainTeed’s (CT) portfolio of building products for interior products group, Gypsum-Finishing-Insulation-Ceiling.

The TM will be responsible for account planning, developing, and coordinating activities to expand CT sales and be the preferred choice within the Eastern Ontario & Quebec market. In addition, the TM will work in collaboration with their regional colleagues to deliver cross-functional customer planning sessions to unlock and maximize the sales opportunities across the full product portfolio.

What will you do?

  • Develop and implement territory strategy consistent with the overall business direction to grow sales with year over year growth in Gypsum, Finishing, Insulation, Ceiling interior products group.
  • Identify customer solutions that span across multiple product categories and cross-functional stakeholders, and collaborate effectively with our customers to help them grow their business.
  • Establish and effectively manage a high sales call cycle for a diverse customer and create “pull-through” demand.
  • Conduct and participate in sales promotions and educational meetings with contractors, builders, and distributors.
  • Monitor competitive activity and industry trends to create competitive solutions.
  • Provide product knowledge to customer inquiries and develop account growth.
  • Monitor market pricing and establish strategies around the regional market.
  • Communicate promptly and regularly with the regional team on trends, opportunities, and issues.
  • Promptly investigate customer complaints and make recommendations to improve the customer experience.
  • Monitor the quality of our products to ensure customers are satisfied and issues are resolved internally.
  • Participate in training programs to continually improve professional selling and develop a thorough working knowledge of products and programs.
  • Process all administrative tasks accurately and on time (Salesforce (CRM), expense accounts, new customer setups, etc.).
  • Ensure alignment to our Health & Safety core value by continuously evaluating our workplace for safety concerns.

What do you bring?

  • Bachelor’s degree in marketing, business or similar discipline, or five (5) years of equivalent training and related experience in the building, construction industry.
  • Five to ten (5-10) years of applied professional selling experience which includes managing customer relationships, sales presentations, and closings of sales.
  • Territory management experience with a focus on developing long-term relationships.
  • Experience successfully meeting or exceeding sales targets by being results-driven.
  • Effective communication skills, both written and oral, including presentation skills.
  • Strong decision-making and problem-solving skills.
  • Exceptional at working in a collaborative team environment.
  • Proficient in Microsoft Office Suite and other technology (Salesforce).
  • Bilingualism required as you will interact with colleagues throughout Canada.

A Little More About Us

Here’s what we do…

CertainTeed is a subsidiary of Saint-Gobain -- the world’s largest building materials company with a 350-year legacy of innovation and growth. Saint-Gobain group is a leader in sustainable product development and environmental stewardship. We’re proud that Saint-Gobain North America was recognized by the Top Employers Institute as one of the best workplaces in North America & Canada.

For 113 years, CertainTeed has been synonymous with quality, trust, innovation, and service. Our team designs, manufactures and distributes materials and solutions in the construction and building materials market. CertainTeed’s broad product offering includes insulation, ceilings, roofing, siding, fence, railing, deck, exterior trim, and gypsum board products. We provide comfort, performance, and safety while addressing the challenges of sustainable construction, resource efficiency, and climate change. Our offerings incorporate and promote the well-being for each of us and we are building a future where we collectively work together towards our core purpose to Make the World a Better Home.

You’ll join a dynamic sales team who have strong customer relationships and solid knowledge of service delivery within our CertainTeed Canada business.

Legal Statement

Saint-Gobain is an inclusive and equal opportunity employer committed to providing reasonable accommodations throughout the recruitment process to applicants upon their request. This commitment is in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). #J-18808-Ljbffr