Sales Director
4 months ago
Position Overview: C.A.T. North America is seeking a dynamic and results-driven Director of Sales & Courier Business to lead our sales team and their efforts. This role is crucial for driving revenue growth, expanding our market presence, and managing a team of high-performing sales professionals. The ideal candidate will have a proven track record in sales leadership, with a strong focus on the transportation industry.
Key Responsibilities:
- Sales Leadership: Manage and mentor a team of 3-5 direct reports, fostering a high-performance culture that aligns with C.A.T. North America's business goals.
- Dotted Line Support: Provide guidance and sales support to sales professionals who report indirectly, ensuring alignment with overall sales strategies and objectives.
- Revenue Growth: Develop and execute sales strategies to drive significant growth for their direct sales team. In addition individually responsible for the courier customer segment, achieving and exceeding sales targets.
- Customer Relationships: Build and maintain strong relationships with key customers in the courier industry, identifying opportunities for upselling and cross-selling.
- Market Expansion: Identify and pursue new business opportunities expanding C.A.T. North America's footprint in North America.
- CRM Engagement: Ensure the sales team’s effective use of the CRM system for accurate reporting, pipeline management, and analytics. Regularly monitor CRM data to drive insights and optimize sales processes.
- Sales Strategy: Collaborate with senior leadership to develop and implement comprehensive sales plans that align with the company’s strategic objectives.
- Performance Management: Set clear performance expectations for the sales team, regularly reviewing progress and providing coaching to achieve optimal results.
- Reporting & Analysis: Monitor and analyze sales metrics, preparing regular reports for senior management to track performance and identify areas for improvement.
- Collaboration: Work closely with other departments, including marketing, operations, and finance, to ensure seamless execution of sales strategies and customer satisfaction.
Qualifications:
- Minimum of 7-10 years of experience in sales, with at least 3 years in a leadership role, preferably in the courier or transportation industry.
- Proven track record of driving sales growth and managing high-performing teams.
- Strong understanding of the courier industry, including market trends and customer needs.
- Proficiency in CRM systems, with a strong focus on leveraging data for sales insights and process optimization.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to travel as needed to meet with customers and support the sales team. Approx 50% travel requirement, at times potentially more.
Competencies:
- Strategic Thinking: Ability to develop and implement long-term sales strategies that align with business objectives.
- Leadership: Strong leadership skills with a focus on team development and performance management.
- Customer Focus: Deep understanding of customer needs and the ability to build lasting relationships.
- Analytical Skills: Ability to analyze sales data and market trends to inform decision-making.
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Aperçu du poste :
C.A.T. North America recherche un directeur des ventes & du secteur courrier dynamique et axé sur les résultats pour diriger notre équipe de vente et leurs efforts. Ce rôle est crucial pour stimuler la croissance des revenus, accroître notre présence sur le marché et gérer une équipe de professionnels des ventes performants. Le candidat idéal aura un bilan éprouvé en matière de leadership en vente, avec un fort accent sur l'industrie du transport.
Responsabilités principales :
- Leadership en vente : Gérer et encadrer une équipe de 3 à 5 subordonnés directs, en favorisant une culture de haute performance alignée sur les objectifs commerciaux de C.A.T. North America.
- Soutien en ligne pointillée : Fournir des conseils et un soutien en matière de vente aux professionnels des ventes qui relèvent indirectement de ce poste, en veillant à l'alignement avec les stratégies et objectifs de vente globaux.
- Croissance des revenus : Développer et exécuter des stratégies de vente pour générer une croissance significative pour leur équipe de vente directe. De plus, être individuellement responsable du segment des clients du secteur courrier, en atteignant et dépassant les objectifs de vente.
- Relations clients : Établir et maintenir des relations solides avec les clients clés du secteur courrier, en identifiant des opportunités de vente incitative et de vente croisée.
- Expansion du marché : Identifier et poursuivre de nouvelles opportunités d'affaires pour accroître la présence de C.A.T. North America en Amérique du Nord.
- Engagement CRM : Veiller à ce que l'équipe de vente utilise efficacement le système CRM pour un reporting précis, la gestion des pipelines et les analyses. Surveiller régulièrement les données CRM pour en tirer des insights et optimiser les processus de vente.
- Stratégie de vente : Collaborer avec la haute direction pour développer et mettre en œuvre des plans de vente complets qui s'alignent sur les objectifs stratégiques de l'entreprise.
- Gestion de la performance : Fixer des attentes claires en matière de performance pour l'équipe de vente, examiner régulièrement les progrès et fournir un encadrement pour atteindre des résultats optimaux.
- Rapports et analyses : Surveiller et analyser les indicateurs de vente, en préparant des rapports réguliers pour la haute direction afin de suivre la performance et d'identifier les domaines d'amélioration.
- Collaboration : Travailler en étroite collaboration avec d'autres départements, y compris le marketing, les opérations et les finances, pour assurer l'exécution harmonieuse des stratégies de vente et la satisfaction des clients.
Qualifications :
- Minimum de 7 à 10 ans d'expérience dans la vente, dont au moins 3 ans dans un rôle de leadership, de préférence dans l'industrie du transport ou du secteur courrier.
- Bilan éprouvé en matière de croissance des ventes et de gestion d'équipes performantes.
- Compréhension approfondie du secteur courrier, y compris des tendances du marché et des besoins des clients.
- Maîtrise des systèmes CRM, avec un fort accent sur l'utilisation des données pour obtenir des insights en matière de vente et l'optimisation des processus.
- Excellentes compétences en communication, en négociation et en relations interpersonnelles.
- Capacité à voyager selon les besoins pour rencontrer les clients et soutenir l'équipe de vente, avec environ 50 % de déplacements requis, voire plus à certains moments.
Compétences :
- Pensée stratégique : Capacité à développer et mettre en œuvre des stratégies de vente à long terme alignées sur les objectifs commerciaux.
- Leadership : Solides compétences en leadership avec un accent sur le développement de l'équipe et la gestion de la performance.
- Orientation client : Compréhension approfondie des besoins des clients et capacité à établir des relations durables.
- Compétences analytiques : Capacité à analyser les données de vente et les tendances du marché pour éclairer la prise de décision.
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