Human Resources Generalist- Employee Relations
1 month ago
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
About the Role:The Human Resources Generalist will support the full lifecycle of hourly employees within the assigned departments to support the overall success of the organization. In this role, the HR Generalist will be responsible for developing and building strong relationships with cross-functional teams and will support Management/Supervisors with respect to the following: employee relations, HR policies and procedures, performance management, recruitment and selection, training and development. This position will lead and provide support to team projects across the organization and will have accountability for other assigned HR activities.
Main Responsibilities:Employee Relations
• Provide guidance and interpretation of policies and legislation to employees and supervisors
• Conduct workplace investigations including workplace harassment, health and safety violations, etc.
• Performance management (conflict management, progressive discipline and counselling of employees/supervisors)
• Maintain proper documentation and records for sensitive matters
• Leaves management and employee return to work planning
Employee Tracking and Reporting
• Maintain employee databases for new hires, employment changes, terminations, etc.
• Manage electronic employee files and upload documents
• Prepare SAP and other reports as required
Recruitment and Selection
• Manage full scale recruitment process for hourly and salary candidates, including phone screens, conducting online and in person interviews, reference checks and employment offer preparation and extensions
• Post jobs on ATS and maintain database
• Attend job fairs as required and build partnerships with Colleges & Universities
• Formulation of Job Postings for new roles, both internal and external
• Preboarding employees who are joining the organization
Employee Development and Training
• Conducting orientation sessions for new hires, including preparation and organization with other departments
• Assist with development of HR Annual Training
• Providing feedback and coaching sessions for employee development and future success
• Succession planning and forecasting for the growth of the departments
• Support Talent Team with organization and deployment of training initiatives
Other Projects
• Assist with implementation of new HR programs and initiatives
• Assist with administration and deployment of employee programs such as; service awards, recognition, retirements, and other programs as required
• Participating in audits as required
• Plan, participate or run company events
Employee Communication
• Support internal communication needs for company driven programs, events, giveaways, etc.
• Assist with development and maintenance of the digital boards/signage
• Bachelors degree with a preferred specialization in Human Resources/Labour Relations.
• CHRP/CHRL preferred
• Minimum 3-5 years of Employee Relations experience in a fast-paced manufacturing environment
• Demonstrated knowledge of employment laws and practices
• Strong investigative, analytical and critical thinking skills required for effective decision making, and good judgment to align with policies and procedures
• Strong leadership and collaboration experience
• Excellent written and verbal communication skills, including presentation and facilitation skills.
• Ability to manage tasks and priorities, and multitask in a fast-paced environment
• Experience in handling contentious matters with sensitivity and tact
• Great attention to detail
• Strong computer skills with MS Office programs
• Familiarity with Human Resource Information Systems and database management (SAP, ADP, PeopleDoc preferred)
Monday – Friday Office Hours
Must be flexible to support plant operations outside of typical working hours, including during night shifts when required
• Competitive Salary
• Fully employer-paid benefits starting on day 1
• Employer matched pension
• Up to 16 weeks Parental Leave top-up
• 3 weeks’ vacation
• Opportunities for advancement
• Employee Assistant Program (EAP)
• On-site Cafeteria
• Free Parking
• Employee events e.g. BBQ’s, ice cream days and Ferrero product giveaways
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.
Diversity StatementFerrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
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