Account Director

4 weeks ago

Old Toronto Ontario, CA We Are Social Full time

Account Director (Client Engagement)

We Are Social is on the lookout for a confident, enthusiastic and passionate Account Director to join our team in Toronto.

First and foremost, your role is to understand our client’s ambitions and you can lead programs alongside our internal teams to deliver excellent results for both the client and the agency. You will need to be inquisitive and collaborative in your approach, challenging yourself and our team to find the right solutions to problems or opportunities that arise during each project, on a number of brands whose scope may be both national and global. We’ll expect robust and competent management of the fundamentals as you unpack and manage lines of work, as well as showing flexibility in your approach as we try to find the most creative outcome for each brief. This is a role that gives the opportunity for truly building a capability in a fast growing office, constantly learning, and we’re looking for someone who is willing to drive our work and the team’s output forward with energy and enthusiasm.

Next, you must be someone who loves to build relationships both internally and externally with partners. Within the team you will need to understand each department’s output to plan work and resources to deliver brilliant work for our clients. Externally, you’ll represent the agency as a dynamic, trusted partner both to our client contacts and other collaborators and creators.

For our clients you will be expected to understand the status of multiple projects and communicate this clearly as well as managing and delivering this work with the team. You’ll begin to understand their business & strategy and ensure the work you sit across delivers strong results, on time and within budget.

To deliver all of this we are looking for someone who can prove that they are passionate about opportunities in social and other online communities. You’ll be on top of developments online and how we might incorporate these changes in our work. We want you to be engaged in where our industry is moving, as well as excited by how culture shapes - and is shaped by - the online world to incorporate that passion into what we do.

Above all, we want you to have the drive to grow our office through industry defining work and the confidence to make your mark

What does the role involve?

  • Develop, nurture and propel client relationships - act as the internal owner of their businesses - driving their growth as well as the agency’s
  • Have a comprehensive understanding of the client’s business strategy, objectives & Brands.
  • Support the client with strategic direction of the brand/company as required
  • Lead development of client programs, including project & IMC management
  • Understand where there may be organic opportunities for business development & growth within client’s business; work to create and implement a plan to sell incremental programs and services
  • Responsibility for the portfolio P+L, working closely with your team and finance to maintain a profitable business
  • Ability to build small and large program budgets, that drive business profitability
  • Solid understanding of how the business makes money, where there are gaps that need to be filled, creating and implementing a plan to support with filling revenue and profit gaps
  • Active involvement in identifying new business opportunities for your clients, bringing them to agency leadership to decide how we move forward.
What are we looking for?
  • A confident, passionate and enthusiastic Director with 7 - 9 years experience in a creative agency or brand environment working in social.
  • Articulate and able to present confidently to both clients and internal team.
  • A curiosity for the brightest and best in social, and translating this into brilliant creative and editorial executions.
  • Someone obsessed with the internet and how online culture shapes the world around us.
  • Natural curiosity and understanding of consumer behaviours and mindset in social.
What’s in it for you:

We value the ‘whole you’
  • An innovative and entrepreneurial work environment that promotes ingenuity and individuality - with the best of colleagues, and the best of clients
  • Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
  • Generous Vacation starting at 3 weeks + 1 extra week over the holidays
  • Agency summer days (exact policy differs per campus and agency)
  • Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
  • Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices)
  • Team social events - holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more
We are obsessed with learning and being better humans
  • In-house learning & development sessions and annual career and growth conversations’
  • Access to internal network of opportunities across all agencies
  • Focus on developing BIMPOC Talent via our BIMPOC Mentorship Program
  • Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)
We invest in your health and wellness:
  • Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more
  • Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
  • A responsible sick & personal absence days policy designed so you don't have to worry the moment a personal obligation or emergency arises.
  • Maternity leave top up program.
We’re humbled by the number of talented people who apply to work with us every day. And, we thank each and every one of you. Truly. We’ll reach out directly to those we’d like to meet for an interview.

Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes We Are Social what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.

We’re part of the Plus Company - the Entrepreneurial Network

Plus Company is a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we’re made of. A whole network of them.

Together with Plus Company agencies, we use our collective strengths to form bespoke, innovative and integrated teams that deliver a positive impact on your business. That means faster time to market, less bureaucracy to navigate, and no end to the creative magic-making for our clients. #J-18808-Ljbffr

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