Bilingual Service Desk Analyst

3 weeks ago


London ON KZ, Middlesex, Canada KTek Resourcing Full time
Bilingual (French/English) required
Experience: 1-2 years of experience in a diverse technology and customer service-focused role
Education: completion of a post-secondary degree or equivalent (e.g. non-specialized bachelor degree or business-related community college diploma)
Ability to converse in French is required
Good understanding and working knowledge of network protocols
Solid knowledge and demonstrated experience using desktop products and operating systems
Excellent communication and customer service skills
Good problem solving skills
Adaptive to change and able to manage stress
Team Player

  • London, ON, K5Z, Middlesex, Canada Tata Consultancy Services Full time

    About TCSTCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to...


  • Markham, ON, Canada Black & McDonald Limited Full time

    ABOUT THIS CAREER OPPORTUNITY Black & McDonald’s Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Bilingual Service Desk Analyst is in Markham/Thornhill, ON and typically reports directly to the...


  • Toronto, ON, Canada Swoon Full time

    Swoon's Real Estate client is in search for a Bilingual Service Desk Analyst!6 months contract - with possible full time. Hybrid - 3 days in the office Job Responsibilities: Provide initial point of contact and resolve customer issues promptly. Escalate unresolved queries to higher tiers of support when necessary. Support end users with mobile,...


  • Ottawa, ON, Canada BCFORWARD TECHNOLOGIES PRIVATE LIMITED Full time

    *Position Title: Bilingual IT Service Desk **Location: Remote (Ottawa ON K1P 1A4)**Expected Duration: 12 months**Working Hours: Monday to Friday providing 24-hour support**Job Description:*The role involves providing technical support to resolve customer IT problems, incidents, issues, requests, and queries. Collaboration with other support teams or product...


  • Ottawa, ON, Canada BCFORWARD TECHNOLOGIES PRIVATE LIMITED Full time

    *Position Title: Bilingual IT Service Desk **Location: Remote (Ottawa ON K1P 1A4)**Expected Duration: 12 months**Working Hours: Monday to Friday providing 24-hour support**Job Description:* The role involves providing technical support to resolve customer IT problems, incidents, issues, requests, and queries. Collaboration with other support teams or product...


  • London, Canada Vicimus Inc. Full time

    **Difference Maker** **In the role of Junior Service Desk Analyst** - Organized - Good time management - Effective communicator - Ambitious - Passionate Vicimus is looking for a **Junior Service Desk Analyst** for one of our clients in the GLA ( ToyotaTown, Lexus of London & White Oaks Collision Centre.) This is a great opportunity to work in a challenging...


  • Toronto, ON, Canada OnX Canada Full time

    Job PurposeThis position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide variety of technical issues/requests. Responsibilities will include providing the necessary...

  • Deal Desk Analyst

    7 days ago


    London, Canada Info-Tech Research Group Inc. - Canada Full time

    Info-Tech Research Group is the world's fastest growing information technology research and advisory company, proudly servicing over 30,000 IT professionals worldwide. We produce unbiased and highly relevant IT research to help CIOs make strategic, timely and well-informed decisions. We partner closely with IT teams to provide everything they need, from...


  • Mississauga, ON, Canada HCLTech Full time

    Job Title :-Service Desk – AnalystJob Location :- Mississauga, ONOpen for Fulltime Must Have :-Should be bilingual French and EnglishResponsibilities Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries Receiving, logging and managing calls from internal & external staff via telephone, email or chat. Able...


  • London, Canada Plastic Staffing Inc Full time

    Are you looking to join an organization that genuinely cares about its employees? What about joining Canada’s largest independently owned and operated supplier to the collision repair industry? Which beliefs in promoting within? If that sound like something that might be of interest to you, why not consider the following: We are excited about growing again...


  • Ottawa, ON, Canada Akkodis Full time

    Helpdesk, Service Desk and Desktop Support Specialist (Various Levels & Roles)Must be available to work onsite in Ottawa. Only candidates who hold an active Reliability or Secret Clearance or are Eligible for Clearance will be considered. Being bilingual is an asset.Job Description:Successful candidates will be providing various levels of IM/IT services to...


  • London, Canada Info-Tech Research Group Inc. - Canada Full time

    Info-Tech is one of the world’s fastest-growing IT research and advisory companies, proudly serving over 30,000 IT professionals. We are looking for a strong Service Desk Technician to join our team. Why join us? We are a growth focused, entrepreneurially spirited company that has consistently achieved YoY growth in our 25 years of operation and are...

  • Front Desk Manager

    4 weeks ago


    London, Canada Idlewyld Inn & Spa Full time

    We are seeking a experience professional Front Desk Manager for the Idlewyld Inn & Spa. Responsibilities for Front Desk Manager - Responsible for the running of the front desk by training all front desk agents and leading by example - Willing to work last minute when required to cover someone else's shift - Anticipate and handle any guest requests and...


  • Richmond Hill, ON, Canada Sym-Tech Dealer Services Full time

    Celebrating over 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding employee experience and opportunities to learn and grow...


  • London, ON, Canada Prime Hires Full time

    Position Title: Service Representative Bilingual Est. Start Date: June 8thDuration: 2 yearsPay Rate: 1st shift: $23.502nd Shift: $25.15Overnight: $25Rotational shift schedule: 365 days, changes every 2 weeks (Day shift or overnight shift)Hours: 37.5 hours per weekWork Type: onsiteLocation: London, ONJob Description / Accountabilities:The primary...


  • Richmond Hill, ON, Canada Sym-Tech Dealer Services Full time

    Celebrating over 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding employee experience and opportunities to learn and...


  • Toronto, ON, Canada Swoon Full time

    Swoon's Real Estate client is in search for a Bilingual Service Desk Analyst! 6 months contract - with possible full time. Hybrid - 3 days in the office Job Responsibilities: Provide initial point of contact and resolve customer issues promptly. Escalate unresolved queries to higher tiers of support when necessary. Support end users with mobile,...


  • London, ON, Canada Prime Hires Full time

    Position Title: Service Representative Bilingual Est. Start Date: June 8th Duration: 2 years Pay Rate: 1st shift: $23.502nd Shift: $25.15 Overnight: $25 Rotational shift schedule: 365 days, changes every 2 weeks (Day shift or overnight shift) Hours: 37.5 hours per week Work Type: onsite Location: London, ON Job Description / Accountabilities: The...


  • London, ON, Canada Prime Hires Full time

    Position Title: Service Representative Bilingual Est. Start Date: June 8th Duration: 2 years Pay Rate: 1st shift: $23.502nd Shift: $25.15 Overnight: $25 Rotational shift schedule: 365 days, changes every 2 weeks (Day shift or overnight shift) Hours: 37.5 hours per week Work Type: onsite Location: London, ON Job Description / Accountabilities: The...


  • London, Canada Homewood Suites by Hilton Full time

    Job Overview: **Duties**: - Greet and welcome guests in a friendly and professional manner - Assist guests with check-in and check-out procedures - Handle guest inquiries, requests, and complaints promptly and courteously - Provide information about hotel facilities, services, and local attractions - Operate phone systems and handle reservations - Maintain...

  • Guest Service Manager

    4 weeks ago


    London, Canada NOA Hosptiality Full time

    '''Job Overview: We are seeking a friendly and customer-oriented Guest Service Agent to join our team. As a Guest Service Agent, you will be the first point of contact for our guests and play a crucial role in providing exceptional service and ensuring guest satisfaction. If you have a passion for hospitality and enjoy interacting with people from diverse...