Deal Desk Analyst

2 weeks ago


London, Canada Info-Tech Research Group Inc. - Canada Full time

Info-Tech Research Group is the world's fastest growing information technology research and advisory company, proudly servicing over 30,000 IT professionals worldwide. We produce unbiased and highly relevant IT research to help CIOs make strategic, timely and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

**Why join us?**
- We pride ourselves on consistent year-on-year growth, with double-digit growth even during a global pandemic.
- We are in the Top 3 on LinkedIn's Top Companies List in Canada.
- Info-Tech fosters a growth-focused, entrepreneurial culture with unlimited opportunities for professional growth and development.
- We provide financial support for professional development and training.

**The Role**

The** Deal Desk Analyst** is part of our Commercial Operations team and is a vital link between commercial teams and customers, working to ensure complex orders from our commercial staff are priced correctly, improve transparency into the forecast process and translated into invoices for customers efficiently and accurately.

**What We Look For**
- 3-5 years of experience in a similar Deal Desk, Contract Operations/Management role although the experience you gained in that time is far more important that the number of years
- Comfortable working collaboratively, and prior experience working both independently and with teams of varied sizes to achieve common goals.
- Experience reviewing and approving pricing deals
- Experience with Configure, Price and Quote (CPQ) tools.
- Proficient with Microsoft Excel
- Bachelor's degree in Business or related degree

**Key Responsibilities**
- Assist sales teams in creating and positioning complex orders
- Partner with sales to ensure opportunities are properly created and tracked in Salesforce including stage, probability, booking amount, and various other required field
- Provide deal status and communication to sales management to improve transparency into the forecast
- Active involvement for operational process improvements to increase the effectiveness of the Deal Desk
- Continuously improve our ability to respond to the needs of Sales, Partners, and Customers
- Review Order Forms for completeness and accuracy
- Assist with data hygiene in Salesforce and change requests where applicable.
- Provide monthly and quarterly analytics on the results of the business and ad-hoc reporting.
- Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process._



  • London, Canada J.D. Power Full time

    **Title**:Service Desk Analyst - 12 months assignment **Location**:Remote Canada **Reports To**:Service Desk Manager **J.D. Power** is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D....


  • London, Canada Gloveboxcms Full time

    Difference Maker In the role of Junior Service Desk Analyst Organized Good time management Effective communicator Ambitious Passionate Vicimus is looking for a Junior Service Desk Analyst for one of our clients in the GLA ( ToyotaTown, Lexus of London & White Oaks Collision Centre.) This is a great opportunity to work in a challenging and rewarding work...


  • London, Canada Gloveboxcms Full time

    Difference Maker In the role of Junior Service Desk Analyst Organized Good time management Effective communicator Ambitious Passionate Vicimus is looking for a Junior Service Desk Analyst for one of our clients in the GLA ( ToyotaTown, Lexus of London & White Oaks Collision Centre.) This is a great opportunity to work in a challenging and rewarding work...


  • London, Canada Gloveboxcms Full time

    Difference Maker In the role of Junior Service Desk Analyst Organized Good time management Effective communicator Ambitious Passionate Vicimus is looking for a Junior Service Desk Analyst for one of our clients in the GLA ( ToyotaTown, Lexus of London & White Oaks Collision Centre.) This is a great opportunity to work in a challenging and rewarding work...


  • London, Canada Plastic Staffing Inc Full time

    Are you looking to join an organization that genuinely cares about its employees? What about joining Canada’s largest independently owned and operated supplier to the collision repair industry? Which beliefs in promoting within? If that sound like something that might be of interest to you, why not consider the following: We are excited about growing again...


  • London, ON, Canada Gloveboxcms Full time

    Difference Maker In the role of Junior Service Desk Analyst Organized Good time management Effective communicator Ambitious Passionate Vicimus is looking for a Junior Service Desk Analyst for one of our clients in the GLA ( ToyotaTown, Lexus of London & White Oaks Collision Centre.) Th is is a great opportunity to work in a challenging and...


  • London, Canada eXp Canada Full time

    We are one of the _first all-remote companies_ with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Ontario. _ **Who is eXp?** Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the...


  • London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 37.5 Salary Grade: Level L **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We...

  • Front Desk Clerk

    6 days ago


    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...


  • London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...


  • London, Canada Allure Hotel & Suites London Full time

    **Under the supervision of the Guest Service Manager, Night Auditors/Front Desk Agents will promptly answer reception switchboard and phones, acknowledge all guests, handle reservations, arrivals, sales transactions departures, reports, and provide excellent communications and impressive guest service.** **RESPONSIBILITIES** **Provide noticeably outstanding...


  • London, Canada CDK Global Full time

    **Position Responsibilities and Essential Functions**: - Documents all work via a ticketing system, sets resolution time lines with customers, and keeps customers updated on the status of their requests - Assesses issues and troubleshoots using technical knowledge and problem solving skills to establish a course of action assuring a timely resolution to...

  • Business Analyst

    4 weeks ago


    London, Canada London Health Sciences Centre Full time

    **Posting Period**: Open: May 3, 2023 Deadline: May 16, 2023 Non-Union **Department Name**: Corporate Finance Reporting to the Manager, Business Systems and Receivables, the Business Analyst ensures system, data, and process best practices are adhered to. The Business Analyst is a high level functional expert and capable of acting as team lead on...


  • London, Canada Middlesex County Full time

    **About Middlesex County** Middlesex County is a vibrant upper-tier municipality located in Southwestern Ontario. We offer a thriving business climate, easy access to transportation routes, and quality of life. Middlesex County offers residents easy commutes, safe communities, a diverse economy, exceptional healthcare facilities, affordable housing, an...


  • London, Canada Compudata Systems Full time

    Compudata Systems is London and area's leading IT service provider for businesses. They are currently looking to hire a new help desk technician and analyst to add to its evolving technical team. If you have a passion for technology and are experienced in day to day management of IT networks, then you have found your next career move. Compudata has provided...

  • Financial Analyst

    1 week ago


    London, Canada Generate Upcycle Full time

    **Financial Analyst - Accounts Payable** **INTRODUCTION** Generate Upcycle team is hiring a permanent Full-time **Financial Analyst - Accounts Payable** to support the main area of Accounts Payable/Cash-out process and all related functions for both our London, ON and Drumbo, ON sites. Reporting to the Director of Finance, you will be a critical member of...

  • Residence Clerk

    1 month ago


    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Business Analyst L1

    7 days ago


    London, Canada Libro Credit Union Full time

    Career Opportunity Libro is growing - and Libro is hiring. Our expansion plans include a series of new hires across southwestern Ontario. Take a look. Who We Are Imagine working for an organization where every employee and customer is an Owner. No matter whether a customer Owner or employee Owner, everything we do at Libro is about helping people...


  • London, Canada City of London Full time

    **Summary of Duties** Reporting to the Manager, Assets, Energy, and Reliability (AER) or designate, the Asset Management Systems Analyst coordinates and establishes daily maintenance schedules, backlogs, planned repairs, and servicing work in conjunction with the Supervisors of Operations and Planning; collects and inputs maintenance and cost record...


  • London, Canada City of London Full time

    Job Close Date: May 2, 2024**File Number**:1183 **Service Area**: Planning and Economic Development **Division**: Municipal Housing Development **Employee Group**: Local 101 **Job Type**: Full-Time Permanent **Number of Openings**: 1 **Summary of Duties**: Reporting to the Financial Officer, the Financial Analyst ensures the accurate and timely provision...