Account Manager

4 weeks ago


Mississauga Ontario CW, Peel region, Canada Onyx-Fire Protection Services Inc. Full time

Onyx is rapidly expanding and we are looking for an ambitious, driven, hard working individual to join our team as a Account Manager.


Do you take pride in serving customers? Are you solutions-oriented? Do you have what it takes to support a large and demanding client base? Onyx-Fire Protection Services Inc., a leader in the Canadian fire protection industry, is growing and searching for an National Account Executive to support our expanding client base.


Responsibilities:

  • Client retention and relationship management
  • Service contract renewals
  • Presenting inspection reports and equipment deficiencies
  • Consulting with clients to ensure annual compliance
  • Advocating on clients’ behalf with the Operations team to ensure satisfaction
  • Managing a portfolio of accounts
  • Supporting new business efforts of the outside sales team
  • Developing rapport and earning trust to establish long-term partnerships
  • Negotiating in the best interests of both parties
  • Hitting retention and sales targets


Qualifications:

  • 3+ years in account management
  • Customer service-focused experience in a B2B environment preferred
  • Experience in fire protection or mechanical/electrical contracting is a definite asset
  • Fire technical background
  • Effective verbal and written communication skills
  • Ability to handle and execute on multiple priorities simultaneously
  • Strong organizational, time management, and leadership skills
  • Proven track record in account management and client retention
  • National account management experience is an asset
  • Background in HVAC/electrical industry
  • Corporate experience with travel involved (20% GTA, occasional national travel)


Additional Information:

  • Background in Fire Protection an Asset
  • Looking for someone to stay long term and grow within the company
  • Bilingual English French would be an asset.


What We Offer: We offer a competitive compensation package, top benefits, and unlimited opportunities for advancement. Headquartered in Mississauga, with deep operations throughout Canada, Onyx-Fire is the quality choice for local and national clients alike, delivering preventative maintenance and project services to protect our clients’ people and properties.

Our high-performance culture provides an environment for people to grow and develop in their careers, take on more responsibility, and be part of a team that shares the same goals. We take pride in advancing the company by taking care of our clients and making a difference in their property operations and life safety requirement


What Onyx-Fire Protection Services Inc Offers:

  • Opportunity to work closely with different leaders at Onyx
  • A family-oriented and collaborative work environment.
  • Room for professional growth within a rapidly expanding Canadian fire protection organization.
  • Benefits package after 3 months of employment.
  • Open door culture.
  • Exposure to senior leadership team.


Why Onyx-Fire?

We’re not just a company – we’re a community. With headquarters in Mississauga and branches across Canada, Onyx-Fire is trusted by local and national clients. Our high-performance culture empowers our people to grow, develop, and take on new challenges.

Ready to take the leap into a role that truly matters? Apply now and help us keep our team safe and sound


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