Technical Account Manager

7 days ago

Ontario Canada, Canada Arrowhead Engineered Products Full time

Travel will be up to 50% in the Northeastern US territory, including Quebec, Canada.


Summary:

Selling role is focused on accounts that require technical knowledge & expertise that can be reached and sold to through use of phone and internet and other digital medium.


Duties:

  • Customer Engagement: Cultivate and maintain strong relationships with multiple clients in a given territory while actively seeking out new business opportunities. Conduct face-to-face meetings and presentations to showcase our solutions and address Customer needs.
  • Sales Account Planning and Execution: Develop and execute Sales plans to penetrate and expand accounts. Utilize a mix of outbound calls, emails, and digital communications to achieve Sales goals and meet or exceed KPIs.
  • Opportunity Identification: Identify and qualify high-potential opportunities by aligning with current promotions and leveraging new capabilities. Analyze market trends and Customer feedback to inform broader team and adapt selling strategies effectively
  • Prospecting and Conversion: Engage with key decision-makers and influencers to uncover and convert new business prospects. Tailor your approach to resonate with various stakeholders and address their unique pain points.
  • CRM Management: maintain accurate and up-to-date Account information in the CRM system. Track competitive intelligence, Opportunity metrics, and client interactions to support strategic decision-making and Sales efforts.
  • Customer Needs Analysis: Gain a deep understanding of Customer business objectives and challenges. Translate these insights into compelling value propositions that highlight our company’s competitive advantages.
  • Product and market Knowledge: Stay informed about our Product offerings, market trends, and the competitive landscape. Use this Knowledge to effectively position our solutions and address client needs.
  • Collaboration and Coordination: Work closely with cross-functional teams to share insights and feedback to enhance overall Sales strategies.
  • Market Expansion: Identify and pursue opportunities to capture additional market share and address emerging Needs within the territory and targeted customers
  • Review SKU listings to achieve best share position and optimization of account inventory and purchasing pattern. Use this knowledge to gain additional product placement.


Education & Qualifications:

  • Bi-lingual in French. Required to speak, write and read French and English.
  • High school Diploma / Degree
  • Bachelor’s degree preferred
  • Proven experience in outside sales, preferably in automotive electrical systems or after-market parts.
  • Strong ability to build and maintain client relationships
  • Excellent communication and presentation skills
  • Proficiency with CRM systems and sales tools
  • Self-motivated with a results-oriented mindset
  • Ability to travel up to 25%
  • Strong computer skills: Microsoft Word, Excel, PowerPoint, Net Suite and CRM experience preferred
  • Excellent presentation, forecasting and analytical skills with a strategic mindset
  • Organized with the ability to handle multiple tasks in a fast-paced environment. Manage and implement existing AEP Brand strategies, promotions, programs and objectives to ensure timely and effective outcomes

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may be required to sit for prolonged perio

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