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INNhotels Jasper AB Night Auditor

3 months ago

Red Deer Alberta TM, Red Deer region, Canada The Fairmont Jasper Park Lodge Full time
JOB SUMMARY:

The Jasper Inn & Suites is looking for a Night Auditor to join our team. The Night Audit position is responsible for ensuring all transactions are balanced for the day and completing necessary spreadsheets for accounting. This position handles all guest service and front desk duties.

JOB RESPONSIBILITIES:
  1. Welcoming guests to our hotel and provide the best check-in experience possible;
  2. Promoting and selling guest rooms over the phone when making reservations or through personal contact;
  3. Balancing daily transactions;
  4. Working closely with housekeeping and the sales department in providing an outstanding service to our guests;
  5. Monitoring room reservations and inventory online and at the hotel level;
  6. Completing night audit – balancing all transactions for the day;
  7. Handling phone inquiries;
  8. Other duties as assigned by management.
QUALIFICATIONS:
  • Outgoing and welcoming personality;
  • Able to communicate with a wide variety of people;
  • Committed to providing excellent service;
  • Able to maintain a positive attitude and motivate other team members;
  • W.H.M.I.S. certification is an asset;
  • Energetic, flexible, reliable, respectful, hands-on individual with initiative and integrity;
  • Ability to work under pressure in a fast-paced work environment;
  • Excellent organizational, communication, and people skills;
  • Good PC skills: Word, Excel, Outlook, and knowledge of WebRezPro is preferred, but not necessary.
REQUIREMENTS:
  • At least 1 year of previous hotel or customer service experience;
  • Exceptional people skills;
  • Strong English communication skills;
  • Minimum education of High School Diploma;
  • Excellent computer and technical skills;
  • Ability to work overnights;
  • Legal ability to work in Canada. We are unable to offer LMIA.
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