Property Claims Examiner

1 month ago


Calgary Alberta DJ, CA Peace Hills Insurance Full time

We currently have a fulltime, permanent position available for a Property Claims Advisor. Working from our Calgary office location and reporting to the Property Claims Manager, the successful candidate will evaluate, negotiate, and settle claims arising under personal lines, farm and commercial policies. The Property Advisor handles claims in the four western provinces as well as the three northern territories.

Primary Duties and Responsibilities

  1. Communicate directly with insureds and assist them through the claims process to facilitate fair and reasonable settlements.
  2. Review all information available to confirm coverage is in place and applies to the reported claim.
  3. Explain coverage and the claims process to Insureds and claimants.
  4. Evaluate potential opportunities for recovery including through subrogation and salvage.
  5. Collect and review documents and other relevant information that assist in the evaluation and quantification of the claim file.
  6. Set, evaluate, and maintain appropriate reserves based on the expected final payout.
  7. Provide direction and guidance to independent adjusters and legal counsel.
  8. Prepare appropriate documents for large loss and head office reporting.
  9. Retain and/or coordinate the retention of appropriate external resources as required.
  10. Oversee, monitor, and control costs associated with external resources.
  11. Evaluate and adjust claims in accordance with the company’s customer service standards.
  12. Correspond verbally and in writing within and outside of the organization.
  13. Maintain & keep current file diaries and abeyances.
  14. Identify potentially fraudulent claims and coordinate file activity with the Special Investigations Unit.

Required Qualifications

  1. CIP / FCIP designation preferred.
  2. Minimum of 5 years previous property claims experience is required.
  3. Strong knowledge of property policies and wordings.
  4. Excellent interpersonal verbal and written communication skills and the ability to deliver messages with tact and diplomacy.
  5. Proven analytical, problem solving, and investigative skills.
  6. Strong organizational and time-management skills.
  7. Ability to make decisions that support the company’s claims handling philosophy.

Working at Peace Hills

Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work. Providing an exceptional work-life balance and a collegial work environment are just two of the ways we do this.

We thank all applicants for their interest; however, only those candidates shortlisted will be contacted.

Job Type: Full-time

Flexible language requirement:

  • French not required.

Schedule:

  • Monday to Friday.

Work Location: Hybrid remote in Calgary, AB T2P 4G8.

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