Business Analyst

3 weeks ago

Ontario Canada, Canada SysTechCorp Inc Full time

Description::

  • Review, analyse and evaluate business systems and user needs.
  • Elicit, define, assess and document detailed business and system design requirements (functional, operational, transitional, information & non-functional) for new systems & systems enhancements and identify any gaps within current capability.
  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
  • Collaborate with architects, analysts, cross-functional project groups, to document dependencies and solutions understood by all technical groups.
  • Construct workflow charts and diagrams; studying system capabilities; writing specifications.
  • Understanding and documenting REST API configurations and specifications.
  • Performs analysis and evaluation of options, alternatives, and system capabilities; Identify complex process and systems solutions to address major system needs.
  • Provide strong subject matter expertise across multiple functional areas and across functional process flows or functional and cross functional teams.
  • Prepare business reports by collecting, analyzing and summarizing information and trends.
  • Understand complex system integrations including source and target systems and how they relate to each other and perform data analysis.
  • Understand and communicate the operational impact of any changes.
  • Participating and supporting the Intake process; ability to facilitate meetings, manage stakeholders, action plans and audit requests.
  • Ability to handle multiple projects and activities in a timely, organized manner & independently resolve complex, multi-faceted problems to meet the business needs.
  • Support Product Owner and/or Project Manager to document and manage requirements in Jira and Confluence.
  • Support the Technical Architect, Developers and/or QA to identify, record, document, monitor defects in Jira, and updates documentation in Confluence and SharePoint as required.
  • Prepare and give presentations to customers and collaborators.

What You Will Bring to Succeed:

  • Proficiency in Business Analysis procedures and requirements, as well as technical analysis and design requirements.
  • Highly experienced in writing business requirements for system development.
  • Knowledge of enterprise applications and enterprise analysis.
  • SQL knowledge and skilled and experienced in working with relational database structures Experience working in a project environment and SDLC methodologies.
  • Creative problem solver, flexible, proactive and able to work in a fast paced, ever- changing environment.

Qualifications:

  • Working knowledge of serverless applications on cloud e.g. Salesforce, AWS technologies. (Required)
  • Completely understands principles of agile development, and able to document business requirements as user stories. (Required)
  • Ability to capture user requirements and articulate user acceptance criteria.
  • Working knowledge of relevant development tools, e.g. JIRA, Confluence, SOAP-UI, Postman.
  • Available and willing to collaborate with other team members. Strong team player as well as able to work independently.
  • Basic SQL writing skills: Microsoft SQL Server, PostgreSQL or any other RDBMS.
  • Knowledge of SDLC, testing concepts, and testing methodologies.

Key Requirements:

  • A minimum of 5 years of experience in a Business Analyst role – IT background (Required).
  • Experience in writing functional design documents.
  • Agile/ Scrum / Hybrid experience (Required)
  • MS Office, MS Visio proficiency (Required)
  • Academic: Bachelor’s degree or equivalent experience and professional development.

Nice to Have:

  • Salesforce Business Analysis certification (Asset)
  • Salesforce Sales, Service, Marketing (Asset)

Soap UI and Postman Experience (Asset)

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