Business Analyst

3 weeks ago


Toronto Ontario, Ontario, Canada Infotek Consulting Services Inc. Full time

Infotek Consulting is searching for a seasoned Business Analyst with solid Insurance industry experience. This is a hybrid contract based in Ottawa


Description

The Group Benefits Business & Systems Chapter team is looking for an experienced, proactive and energetic Business Systems Analyst with experience in business analysis of projects and programs. The ideal candidate will thrive in a fast-paced environment, instinctively seek out innovative solutions, and view challenges as opportunities. This position requires a self-starter with a strong analysis skills, fearless to learn new systems and has strong organizational and leadership skills to ensure the successful analysis and interpretation of a variety of concurrent business and technology projects within the Group Benefits portfolio. As a Business Systems Analyst, you will work in a client-centric environment playing a key role in delivering excellent service and support for our internal clients. Accountabilities include process mapping, gathering and defining procedural and process notes, building and analyzing reports in Microsoft Excel, identifying and managing risks, executing business acceptance testing, updating system documentation, developing communications/ training and transitioning knowledge to production support.

The Business & Systems Chapter team is part of the Canadian Operations group and provides program and project management services, business analysis and support services to the Canadian Operations organization.



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