Manager – IT Infrastructure
2 weeks ago
Role: Manager – IT Infrastructure - Bilingual (English and French)
Location: Suite 1000, Ottawa, Ontario K2P 1L4
Duration: Fulltime
Job Details:
-Must have Education background in IT and 7-9 years of experience, having worked on End User IT Equipment setup and management including
Windows 10, Windows 11, Group Policies, Security Compliance, Intune, SCCM/Microsoft Defender
-Experience with IT Support calls tracking and documentation
-Strong business communication skills and attention to detail, with emphasis on delivery timelines and expectation management
-Ability to handle and resolving IT issues remotely and direct client facing
-Experience in a start-up organization / project where end to end IT Scoping & implementation was executed (Infrastructure, custom developed application as well as packaged)
-Ability to assess and handle Inventory management
-Documentation skills including managing Standard Operating Procedures, Service Improvement measures.
-Experience in handling multiple IT Projects and IT Set ups
-Experience of working across multiple time zones and supporting multiple geographies will be advantageous
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