Current jobs related to Insurance Case Coordinator - Halifax Nova Scotia BB, Nova Scotia - Manulife
-
Insurance Case Coordinator
2 months ago
Halifax, Nova Scotia, Canada Company 1 - The Manufacturers Life Insurance Company Full timeAbout the RoleWe are seeking a highly skilled Insurance Case Coordinator to join our team at Manulife. As a key member of our operations team, you will be responsible for coordinating business received from both Manulife and third-party independent advisors.Key ResponsibilitiesBuild strong relationships with advisors by being their advocate, anticipating...
-
Insurance Case Coordinator
2 months ago
Halifax, Nova Scotia, Canada Company 1 - The Manufacturers Life Insurance Company Full timeAbout the RoleWe are seeking a highly skilled Insurance Case Coordinator to join our team at Manulife. As a key member of our operations team, you will be responsible for coordinating business received from both Manulife and third-party independent advisors.Key ResponsibilitiesBuild strong relationships with advisors by being their advocate, anticipating...
-
Insurance Case Coordinator
2 months ago
Halifax, Nova Scotia, Canada Company 1 - The Manufacturers Life Insurance Company Full timeAbout the RoleWe are seeking a highly skilled Insurance Case Coordinator to join our team at Manulife. As a key member of our operations team, you will be responsible for coordinating business received from both Manulife and third-party independent advisors.Key ResponsibilitiesBuild strong relationships with advisors by being their advocate, anticipating...
-
Insurance Case Coordinator
2 months ago
Halifax, Nova Scotia, Canada Company 1 - The Manufacturers Life Insurance Company Full timeAbout the RoleWe are seeking a highly skilled Insurance Case Coordinator to join our team at Manulife. As a key member of our operations team, you will be responsible for coordinating business received from both Manulife and third-party independent advisors.Key ResponsibilitiesBuild strong relationships with advisors by being their advocate, anticipating...
-
Insurance Case Coordinator
1 month ago
Halifax, Nova Scotia, Canada Manulife Full timeJob Title: Insurance Case CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented Insurance Case Coordinator to join our team at Manulife. As a key member of our operations team, you will be responsible for coordinating business received from both Manulife and third-party independent advisors.Key Responsibilities:Build relationships...
-
Insurance Case Coordinator
1 month ago
Halifax, Nova Scotia, Canada Manulife Full timeJob Title: Insurance Case CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented Insurance Case Coordinator to join our team at Manulife. As a key member of our operations team, you will be responsible for coordinating business received from both Manulife and third-party independent advisors.Key Responsibilities:Build relationships...
-
Insurance Operations Coordinator
1 week ago
Halifax, Nova Scotia, Canada Westland Insurance Full timeInsurance Operations CoordinatorWe're seeking an Insurance Operations Coordinator to support our team of Personal Lines Advisors. As an Insurance Operations Coordinator, you'll provide day-to-day administrative support to ensure smooth operations and maintain a collaborative team culture.Key Responsibilities:Organize and respond to queries from various...
-
Insurance Operations Coordinator
1 week ago
Halifax, Nova Scotia, Canada Westland Insurance Full timeInsurance Operations CoordinatorWestland Insurance Group Ltd is seeking an Insurance Operations Coordinator to support our Halifax, NS branch. As an Insurance Operations Coordinator, you will play a key role in providing day-to-day administrative support to ensure smooth operations and maintain a collaborative team culture.Key Responsibilities:Organize and...
-
Insurance Operations Coordinator
2 weeks ago
Halifax, Nova Scotia, Canada Westland Insurance Full timeInsurance Operations CoordinatorWe're seeking an Insurance Operations Coordinator to support our team of Personal Lines Advisors. As an Insurance Operations Coordinator, you'll provide day-to-day administrative support to ensure smooth operations and maintain a collaborative team culture.Key Responsibilities:Organize and respond to queries from various...
-
Insurance Coordinator
1 month ago
Halifax, Nova Scotia, Canada Westland Insurance Full timeInsurance Administrator RoleWe are seeking a highly organized and detail-oriented Insurance Administrator to join our team in Halifax, NS. As an Insurance Administrator, you will play a vital role in supporting our Personal Lines Advisors and ensuring the smooth operation of our insurance services.Key Responsibilities:Provide administrative support to the...
-
Insurance Coordinator
1 month ago
Halifax, Nova Scotia, Canada Westland Insurance Full timeInsurance Administrator RoleWe are seeking a highly organized and detail-oriented Insurance Administrator to join our team in Halifax, NS. As an Insurance Administrator, you will play a vital role in supporting our Personal Lines Advisors and ensuring the smooth operation of our insurance services.Key Responsibilities:Provide administrative support to the...
-
Insurance Coordinator
2 months ago
Halifax, Nova Scotia, Canada Westland Insurance Full timeInsurance Administrator OpportunityWe're seeking a detail-oriented and organized Insurance Administrator to join our team in Halifax, NS. As an Insurance Administrator, you'll play a vital role in supporting our Personal Lines Advisors, providing day-to-day administrative support to ensure smooth operations and maintain a collaborative team culture.Key...
-
Insurance Coordinator
2 months ago
Halifax, Nova Scotia, Canada Westland Insurance Full timeInsurance Administrator OpportunityWe're seeking a detail-oriented and organized Insurance Administrator to join our team in Halifax, NS. As an Insurance Administrator, you'll play a vital role in supporting our Personal Lines Advisors with day-to-day administrative tasks, ensuring smooth operations and maintaining a collaborative team culture.Key...
-
Insurance Coordinator
2 months ago
Halifax, Nova Scotia, Canada Westland Insurance Full timeInsurance Administrator OpportunityWe're seeking a detail-oriented and organized Insurance Administrator to join our team in Halifax, NS. As an Insurance Administrator, you'll play a vital role in supporting our Personal Lines Advisors, providing day-to-day administrative support to ensure smooth operations and maintain a collaborative team culture.Key...
-
Insurance Coordinator
2 months ago
Halifax, Nova Scotia, Canada Westland Insurance Full timeInsurance Administrator OpportunityWe're seeking a detail-oriented and organized Insurance Administrator to join our team in Halifax, NS. As an Insurance Administrator, you'll play a vital role in supporting our Personal Lines Advisors with day-to-day administrative tasks, ensuring smooth operations and maintaining a collaborative team culture.Key...
-
Insurance Coordinator
1 month ago
Halifax, Nova Scotia, Canada Westland Insurance Full timeInsurance Administrator RoleWe are seeking a highly organized and detail-oriented Insurance Administrator to join our team in Halifax, NS. As an Insurance Administrator, you will play a vital role in supporting our Personal Lines Advisors and ensuring the smooth operation of our insurance services.Key Responsibilities:Provide administrative support to the...
-
Insurance Coordinator
1 month ago
Halifax, Nova Scotia, Canada Westland Insurance Full timeInsurance Administrator RoleWe are seeking a highly organized and detail-oriented Insurance Administrator to join our team in Halifax, NS. As an Insurance Administrator, you will play a vital role in supporting our Personal Lines Advisors and ensuring the smooth operation of our insurance services.Key Responsibilities:Provide administrative support to the...
-
Insurance Coordinator
4 weeks ago
Halifax, Nova Scotia, Canada Westland Insurance Full timeInsurance Administrator RoleWe are seeking a highly organized and detail-oriented Insurance Administrator to join our team in Halifax, NS. As an Insurance Administrator, you will play a vital role in supporting our Personal Lines Advisors and ensuring the smooth operation of our insurance services.Key Responsibilities:Provide administrative support to the...
-
Insurance Coordinator
4 weeks ago
Halifax, Nova Scotia, Canada Westland Insurance Full timeInsurance Administrator RoleWe are seeking a highly organized and detail-oriented Insurance Administrator to join our team in Halifax, NS. As an Insurance Administrator, you will play a vital role in supporting our Personal Lines Advisors and ensuring the smooth operation of our insurance services.Key Responsibilities:Provide administrative support to the...
-
Insurance Coordinator
1 month ago
Halifax, Nova Scotia, Canada Westland Insurance Full timeInsurance Administrator RoleWe're seeking a detail-oriented and organized Insurance Administrator to join our team in Halifax, NS. As an Insurance Administrator, you'll play a vital role in supporting our Personal Lines Advisors with day-to-day administrative tasks, ensuring smooth operations and maintaining a collaborative team culture.Key...
Insurance Case Coordinator
3 months ago
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement: Hybrid
Job Description
The opportunity
Manulife Wealth Insurance Services Inc (MWISI) currently has a position available for an Insurance Case Coordinator. While supporting Manulife and other insurance carriers, this position is responsible for the coordination of business received from both MSII and 3rd party Independent Advisors.
Scope (Dimensions & Organizational Impact): This position is the MGA “Back Office” for MWISI and 3rd party Independent Advisors. It will serve as the central channel for advisors to submit their New Business and In-Force Insurance business for any of the insurance carriers supported by MWISI. This position greatly impacts advisor retention as well as advisor sales. It will be a key influencer as to the level of business growth that each advisor places through the MSII.
Key Accountabilities:
- Build relationships and rapport with advisors by being their advocate, anticipating their needs and being their consistent point of contact during the New Business and In-Force processes.
- Ensure New Business and In-Force applications move through the various stages accurately and within service standards.
- Proactively order medical evidence and review all incoming applications and attachments for correct and complete information to ensure prompt processing, reduce the risk of mismatched mail, and to ensure contracts are being issued without errors.
- Promptly work with advisors or related head office departments to correct identified errors in applications or processes.
- Assume ownership of files assigned while effectively prioritizing the work based on urgencies. Influence internal clients to meet pre-established service standards.
- Maintain up to date and comprehensive case notes summarizing actions taken and inquiries received.
- Promptly escalate any complex service issues or complaints for immediate attention and resolution.
Qualifications:
- Negotiation and problem-solving skills.
- Excellent written and verbal communication skills, using clear language and the ability to ask probing questions.
- Ability to obtain or give information in situations which require tact, diplomacy, or persuasion while dealing with angry, frustrated or uncooperative clients.
- Proven customer service experience, with the ability to communicate effectively and professionally with all levels of management.
- Proven ability to be a team player with strong interpersonal skills.
- Adaptable and able to deal with ongoing change management.
- Ability to identify when exceptions are required and to appropriately escalate in order to provide superior customer service.
- Ability to research, identify a problem and provide input to finding a solution.
- Exceptional organizational skills.
- Attention to detail.
- Knowledge of individual insurance, insurance terminology and products are an asset.
- University Degree, College Diploma or equivalent working experience.
- 2 – 3 years in Financial Services industry, preferable MGA, Dealer or broker environments are also beneficial.
What can we offer you?
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
Our commitment to you
- Values-first culture.
We lead with our Values every day and bring them to life together.
- Boundless opportunity.
- Continuous innovation.
- Delivering the promise of Diversity, Equity and Inclusion.
- Championing Corporate Citizenship.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.
Manulife is an Equal Opportunity Employer.
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.
Salary & Benefits
Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
#J-18808-Ljbffr