Administrative Assistant

1 week ago

Nova Scotia NS, Canada Green Leaf Psychological Services Full time

We are seeking a reliable, thoughtful, personable, and highly professional Administrative Assistant to join our mental health clinic.This role is central to the smooth operation of the clinic and provides direct support to the clinic owner and care team.The ideal candidate is warm & friendly, discreet, proactive, organized, a great problem-solver, and committed to maintaining a calm, respectful environment for both clients and staff.Green Leaf Psychological is a private psychology clinic located in downtown Halifax, Nova Scotia providing high-quality mental health services for individuals, couples, adolescents, and children.Our team of psychologists and counsellors offers evidence-based therapy and comprehensive psychological assessments for a wide range of concerns including anxiety, depression, relationship challenges, ADHD, learning disorders, and more.At Green Leaf Psychological, we pride ourselves on being responsive and supportive - from the first contact through treatment and beyond. Our clinic values professionalism, clear communication, and a welcoming environment where clients and staff alike feel respected.We offer in-person and virtual services at our centrally located Halifax office and flexible appointment options.Key ResponsibilitiesProvide ongoing administrative support to the clinic ownerRespond to client and associate inquiries professionally via email and other communication channelsSchedule, reschedule, and manage appointments efficiently and accuratelyProcess payments and assist with billing-related follow-upsTrack, follow up, and resolve billing or administrative issues in a timely mannerMaintain accurate records and documentation while ensuring strict confidentialitySupport day-to-day clinic operations and assist with additional administrative tasks as neededQualifications and SkillsStrong work ethic with the ability to take initiative and excellent ability to exercise sound judgmentHigh level of professionalism; able to maintain confidentiality at all times (essential in a mental health setting)Discreet and respectful - able to handle sensitive information without gossip or breach of trustVery strong written and verbal communication skillsStrong interpersonal skills with a calm, empathetic, and respectful approachAbility to learn quickly with a positive, adaptable attitudeWell-organized with strong attention to detail and follow-throughComfortable managing multiple tasks and shifting prioritiesStrong proficiency with email, scheduling systems, and payment or billing platforms (training provided as neededUndergraduate degree in psychology or related fieldAdditional AssetsPrevious administrative or clinic experience (healthcare or mental health setting an asset, but not required)Familiarity with billing processes or insurance coordinationAdvertising and promotional experienceStaff recruitment experienceSEO and basic website maintenance skillsWhat We OfferA supportive, respectful, and values-driven work environmentMeaningful work contributing to mental health care and client well-beingOpportunity to learn, grow, and develop new skillsStable, full-time position (5 days per week)Salary$22 - $25 per hourHow To ApplyAt our website, submit your resume, cover letter, and a 1-2 minute video introducing yourself and briefly describing why you believe you are the candidate we are looking for

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