Clinical Team Lead

2 days ago


Calgary, Canada Edgewood Health Network Inc Full time


EHN Canada is the nation's largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

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Position Summary:

EHN Sandstone Recovery Centre specializes in providing care to adolescents and young adults (ages 12-24) who have been diagnosed with an eating disorder and are working towards their recovery. Sandstone is a 12-bed live in treatment program focused on providing evidence based individual, family, and group therapy, meal support, psychiatric and medical care as core components of the program. Care is delivered by a multidisciplinary team including clinicians, registered dietitian, nurses, nurse practitioner, pediatrician, support staff, and chefs/cooks.


The Clinical Team Lead is responsible for leading day-to-day clinical programing in the Centre. The position oversees the delivery of clinical care, promotes collaborative teamwork, patient and family engagement and satisfaction, professional and clinical skill development of staff, innovative thinking in program development and evaluation, and supervision of clinical staff. The role will work closely with and provide leadership to a team of clinicians to ensure excellence in our clinical pathways through the design, implementation and monitoring of clinical best practises with a focus on quality improvement and patient outcomes. The Clinical Team Lead will also lead critical projects focusing on client care and experience.


Clinical Supervisor Job Responsibilities:


  • Provide leadership & supervision to the clinical team including the Registered Dietitian
  • Leadership in the development and delivery of all programming
  • Oversee clinical treatment plans
  • Lead weekly clinical case conferences
  • Provide individual, family, group therapy and meal support treatment
  • Reviewing patient records to ensure compliance with federal and provincial regulations regarding patient privacy laws
  • Developing strategies to improve operational efficiency and effectiveness of the Centre
  • Continuous quality improvement
  • Program development and evaluation
  • Participate in after hours on-call coverage on a rotating basis
  • Ensures effective communication & follow up with the Executive Director on any relevant issues
  • Recruitment, onboarding, training, and mentoring new staff while ensuring their performance is compliant with company policies
  • Evaluating staff performance and identifying areas of improvement or concern
  • Ensuring that all regulatory standards are met regarding patient care, safety standards, infection control, etc.
  • Attend weekly Clinical Case Conference, meet with community partners, speak at conferences & participate in workshops, etc.
  • Oversee work processes, policies, directives, and deliver high standards of efficiency, service, and quality across all business units
  • Conduct reviews, quality control and drive/lead improvements and enhancements
  • Work in collaboration with the Executive Director regarding project management and execution
  • Administrative duties such as, setting clinical staff schedules, updating, and maintaining patient records, and being an information resource for patients and staff
  • Ensuring that clinical best practices are followed
  • Developing departmental goals and objectives for staff to improve the patient experience and outcomes
  • Other duties as assigned


Required Qualifications:

Master's degree in psychology or social work

Active registration with an applicable regulatory body as recognized by the Alberta Health Professions Act; must hold general registration prior to starting in the position

Minimum 3 years clinical experience providing mental health assessment and intervention, including restricted activities related to psychosocial interventions per the Alberta Health Professions Act

Clinical experience must include progressive responsibilities in delivering individual, family, and group therapy in a mental health/psychiatric setting, preferably to individuals with eating disorders

Experience providing leadership and supervision to a multidisciplinary team.

Experience working collaboratively in the provision of a full range of services ranging from outpatient, day treatment, and inpatient

Knowledge of evaluation strategies and outcomes research

Knowledge of and experience with eating disorders

Excellent communication, interpersonal and organizational skills

Record of accomplishment of progressive leadership experience

Demonstrated ability to work collaboratively with individuals, interdisciplinary teams, and other departments

Computer skills and knowledge of Microsoft Office, Internet, email, and web applications

Preferred Qualifications:

Advanced training in family therapy or therapy supervision desired

Strong family therapy skills preferred

Experience in providing supervision to a multidisciplinary team


Employee Benefits and Perks:

Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy

24/7 Employee Assistance Program through GreenShield Health

Competitive paid time off policies, including a paid day off on your birthday

Access to in-house fitness facilities where applicable or discounted external gym memberships

Perks and discounts with Perkopolis - entertainment, home/auto/pet insurance

Personal and professional development through our Education Support Assistance program

Nationwide presence allows for supportive relocation opportunities

Defined Benefit pension through CAAT with up to a 4% employer contribution

Maternity and parental leave top-up

Access to discounts at Kids & Co. Daycare

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.




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