Shift Lead

2 weeks ago

Edmonton, Canada DoorDash Full time

About the Team

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for our Dashers to deliver. We're open early and close late - some sites even run 24/7

About the Role

DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments, and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, you will work within a local-fulfillment center supporting Site Management running great shifts and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment, maintaining inventory, and in some locations, this involves preparing food in a light-prep kitchen.

You're excited about this opportunity because you will
  • Be an Owner: Take ownership of your assigned shifts including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
  • Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
  • Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively, and serving as the point of escalation for daily operations.
  • One Team One Fight: Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example.You will be expected to engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a high-quality experience for our customers.
  • Help improve Operations: Contribute ideas to improve our quality and customer experience.
We're excited about you because
  • You're self-motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to delight customers.
  • You have a proven track record of success in food and beverage, warehouse, and/or retail environments.
  • You're able to be on your feet, and move heavy products. You are excited and physically able (with or without accommodation) to lift up to 50 lbs depending on the needs of the specific site and can operate a pallet jack and hand truck.
  • You have the ability and desire to obtain and maintain a food handling certificate. (DoorDash will provide this training)
  • You have a high school diploma or GED equivalent. A college diploma is even better but not required.
  • You are at least 18 years of age.
  • You're organized and proficient in Google Docs and Google Sheets.
  • You have flexibility in your schedule. Depending upon the scheduling needs of the hiring site, you can be available for a number of different shifts a week.
Benefits
  • Market Competitive pay
  • Opportunity for pay increases twice a year based upon performance
  • Paid time off (PTO) and sick leave
  • Health benefits starting Day 1 (Medical, Dental, & Vision)
  • 401k match
  • Gym membership reimbursement (up to $75/month)
  • Monthly DashPass subscription including access to HBO max and Lyft Discounts
  • Employee Assistance Program
  • Career advancement opportunities

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.

To learn more about our benefits, visit our careers page here .

Base Pay: $24 - $24 CAD About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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