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Student Nutrition Access Program
3 months ago
Position Title:
Student Nutrition Access Program (SNAP) Lead Support Staff
Reports To:
Community Services Coordinator
Unionized:
OPSEU Local 557
Position Type:
Permanent (30 hour /week)
Compensation:
Starting Wage (union grid) $17.22/hr.
About the Student Association
The Student Association of George Brown College is the official student union on campus representing full-time students.
The Student Nutrition Access Program (SNAP) strives to provide support on the health and wellness needs of GBC students through programs that activate health and wellness to support student health, emotional, & social well-being, as well as, provide resources, such as information on food banks, Government programs, mental health, and employment support; and educate students about nutrition to learn the basics of preparing nutritious food, read nutrition labels, nutrition strategies to boost immune system, and overall manage stress through diet and nutrition and healthy lifestyle information and resources.
Position Overview
This is a unionized position within the organization, and is a front line service role. As a valuable lead member of the SNAP Team, the employee will provide exceptional customer service in a fast-paced, student centered environment, and will work under the direction of the Community
Services Coordinator. This role interacts with a diverse group of individuals, including College
Management and Staff, Student Association full and part time staff, and the general student population. Productive and professional relationships must be maintained in all circumstances.
SNAP operates on multiple campuses and the incumbent is required to travel between campuses.
SNAP duties and responsibilities (will include but not limited to):
- Lead the assigned SNAP location where you will have collaborative approach in supporting GBC students' health and wellness through programs that activate health, emotional & social well-being through the Student Nutrition Access Program (SNAP).
- Monitor daily operations of the SNAP Program and services; scheduling legal aid appointments; receive and organize weekly deliveries from Daily Bread Food Bank, Mr. Case and Sysco; repackage bulk food for distribution to students, support inventory control systems and maintaining a clean organized and safe work area in accordance with food safety and health and safety standards.
- Ensure proper storage of all food items and donations in their respective areas, using proper rotation (FIFO method).
- Help students with registration to access the SNAP program, legal aid services, and community referral program, and other seasonal programs and communitybased initiatives.
- Provide students access to nutritious food and health resources to help them succeed academically.
- Educate students about nutrition to learn the basics of preparing nutritious food, read nutrition labels, nutrition strategies to boost immune system, and overall mange stress through diet and nutrition and healthy lifestyle information and resources.
- Lead and participate in promotion and community outreach.
- Support in training and monitoring of our student SNAP support staff and encouraging team growth.
- Participate and support in planning and execution of seasonal programs, nonacademic student support and communitybased initiatives, including Good Food Market, SNAP Social Eats, Mental Health Week, Legal Aid Services, Community Garden, Income Tax Clinic, Community Referrals Program, etc.
Other operation and duties:
- Provide superior customer service to students, college personnel and external guests at all times.
- Communicate to students useful social services resources offered at George Brown College and the GTA, such as information on food banks, Government programs, mental health, academic support, employment support, etc.
- Maintain a safe, welcoming and positive space for students and the George Brown College Community, and help students feel a sense of dignity when using our services.
- Contribute positively to a team focused environment.
- Adhere to all of the Student Association service standards, policies guidelines and procedures.
- Perform data entry and other administrative tasks.
- Perform other duties as required.
Performance Measurables:
- Demonstrate polite, helpful, knowledgeable and professional attitude to promote a positive image of the Student Nutrition Access Program and the SA.
- Address any student, faculty and staff complaints received about the SNAP office, program and services promptly to direct supervisor.
- Direct supervisor is informed promptly of changes, updates, issues, and potential problems occurring in the SNAP program.
- Consistently and proactively anticipates and responds to requests for assistance relative to the SNAP program.
- Regularly presents reasonable ideas and plans for impr
