Director - ba and qa, gft

7 days ago


Burlington, Ontario, Canada Royal Bank Of Canada Full time

Job Summary

  • Directs the collection and interpretation of client technical requirements in business processes.
Manages activities and implements strategic plans and budgets.

Job Description

  • **What is the opportunity?

Are you a talented and results-driven professional who thrives on delivering high-performing applications? Join us at Global Functions Technology (GFT) within RBC's Technology and Operations division. GFT collaborates with partners across the company to provide innovative IT solutions to various departments such as Risk, Finance, HR, Capital Markets, and more. We focus on developing digital tools to enhance collaboration.


  • The Wholesale Finance IT Business Analysis/Quality Engineering Director is responsible for analyzing and testing software solutions for Capital Market programs and leading the BA/QA Function for Wholesale Finance Technology.
  • This role aims to understand business partner's needs, integrate innovative technologies, and provide strategic direction for analysis and quality engineering.

What will you do?
  • Partner with Wholesale Finance business teams to understand strategies and support resource planning.
  • Lead requirements discussions for Wholesale Finance initiatives and define the roadmap.
  • Recommend business solutions, determine application mix, and act as a key voice to the business.
  • Participate in requirement estimation, resolve conflicts, and ensure strong analysis and testing disciplines.
  • Lead, coach, and develop IT professionals, establishing expectations and providing feedback.

Succession planning
  • Manage large teams of business analysts and quality engineers, ensuring performance meets business expectations.
  • Facilitate cross-team collaboration for better solutions and support employee development.

What do you need to succeed? Must-have

  • Minimum 10 years of Business Analyst experience, with expertise in requirements management.
  • Minimum 3 years of testing and people management experience.
  • Advanced knowledge in Agile delivery, Capital Markets products, and requirements planning.
  • Undergraduate or post-graduate degree in relevant fields.

Nice-to-have

  • Understanding of Product Control function, data sourcing, and major Capital Market products.
  • Experience with Tableau, Python, or SQL.

  • **What's in it for you?

Enjoy a Total Rewards Program, competitive compensation, development opportunities, and a supportive work environment.


Job Skills
  • Business Appraisals, Process Modeling, Communication, Critical Thinking, Problem Solving, Relationship Management, Analysis, Resource Management, Team Management.

Additional Job Details
  • Address: RBC Centre, 155 WELLINGTON ST W, TORONTO.
  • Country: Canada.

City: TORONTO
  • Work hours/week: 37.5.
  • Employment Type: Full-time.
  • Platform: Technology and Operations.
  • Job Type: Regular.
  • Pay Type: Salaried.
  • Posted Date: Application Deadline.

Inclusion and Equal Opportunity Employment
At RBC, diversity and inclusion drive innovation and growth. We are committed to building equitable teams and a supportive workplace. Let us know if you need accommodations during the recruitment process.



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