Analyste D'affaires

1 week ago

Burlington, Canada Cogeco Connexion Inc Full time

Notre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques. Chaque employé fait partie de ce qui nous rend uniques sur le marché: agiles et dévoués.

Time Type:
Régulier

Job Description:

- : The Business Analyst (BA) is responsible to ensure that the product delivery achieves what the Business requires with clarity of goals, traceability and accountability. The BA liaises between the Business, Product, and the Delivery groups, ensuring all requirements, processes and use cases are correctly and precisely documented. By eliciting and documenting requirements from multiple stakeholders, the BA ensures that the business and customer needs are reflected in the product backlog and translated into deliverables. The incumbent will also be responsible for performing detailed gap analysis and highlighting the change required, including new processes and updates to existing ones. They will also be responsible for Business and System level Use Cases.
- KEY RESPONSIBILITIES
- Lead the assessment of client needs, utilizing structured requirements process (gathering, analyzing, documenting, and managing changes) to identify customer and business priorities, recommend options, and support the development process.
- Collaborate with upper management and Product Leads, by supplying expertise and a broader outlook in regards to various business areas and product performance analysis.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Question established ways of working or decisions potentially unfit or blocking the achievement of the team goals.
- Act independently as the Business, Systems and Operational Subject Matter Expert, for product delivery and continued performance.
- Identify, capture and track the implementation of all requirements on an initiative, including but not limited to I.T., Infrastructure, Operational and Business requirements.
- Lead high-level design workshops, analyse and document Use Cases, lead requirements and use case walkthroughs with the objective to identify gaps to produce higher quality solutions.
- Work closely with the Business to identify and analyze core Business Processes and workflows, identify resource implications and work with Business teams to get sign-off and confirm ownership of business processes. Business Processes must be developed to meet or exceed identified value streams.
- Assist the Product Leads in identifying root causes or variables with potential impacts to product introduction and performance metrics (KPIs).
- Produce process models and workflows, sequence diagrams, state diagrams and other analysis artifacts pertaining to the customer journey, as required for the Product delivery.
- Collaborate with Subject Matter Experts and Developers to establish the technical vision and analyze tradeoffs between usability and performance needs.
- Review User Interface Functional Specifications and all other Functional Specifications to ensure end-to-end alignment with Business expectations.
- Participate on Corporate level initiatives, impacting multiple Cogeco Communication Inc. subsidiaries.
- Proactively anticipate and identify issues and risks on an initiative and develop strategies to mitigate the risks.
- Support Product Owners, QA Analysts and Engineering to identify test scope and review expected results for test scenarios and field trials to confirm alignment with business intent and business requirements.
- Actively engage and participate in peer reviews and provide coaching and guidance related to the quality and completeness of a document or deliverable.
- As part of their work, employees must take all necessary measures to ensure their own health and safety, and that of their co-workers and the public in general. They must use available personal protective equipment at all times, and comply with all Health & Safety instructions, guidelines, policies and procedures issued by the company.
- Incumbents must be constantly aware that the execution of their work supports the ultimate goal of providing excellent service to the Company’s current and potential customers, including internal customers.
- Perform other duties as assigned.

ESSENTIAL QUALIFICATIONS

ACADEMIC TRAINING- Bachelor’s Degree or College Diploma/Certificate with relevant experience - in Information Technology.-
- Business Analyst Certification an asset.- WORK EXPERIENCE- Minimum 8 years of experience in Information Technology or Product introduction in all phases of the Product Development Life-Cycle.-
- Minimum 5 years of experience in Business Process design.-
- Minimum 5 years of experience in

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