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HR Service Representative Canada
1 week ago
Brand:
Bath & Body Works
Location:
Saint-Laurent, QC, CA
Location Type:
Hybrid
Job ID: 0402V
Job Area:
Human Resources
Employment type:
Full-time
Description
12 to 18 month contract
- Overview:
- HR Direct service team in Montreal which is responsible for answering benefit and payroll questions and supporting associate with personal and jobrelated transactions for all of Canada
- BASIC FUNCTION
- Answer benefit and payroll questions
- Assist associates and managers calling HR Direct to complete Personal data, Job data and Benefitrelated transactions in HR Access
Responsibilities: - Answer benefit and payroll questions
- Respond to calls assist associates and managers with benefits inquiries and Employee Self Service (ESS)/Manager Self Service (MSS) transactions
- Coordinate with other functional groups within HRDirect as necessary
- Provide excellent customer service to all customers
- Provide first level functional support to store managers entering HR data transactions through the POS.
- Document all calls in HR Direct call tracking system
- Manage the Record of Employment (ROE) process
- Engage Supervisor for issue resolution as needed
Qualifications:
Qualifications:
- Excellent communication skills
- Strong attention to detail and accuracy
- Strong customer service skills
- Ability to work in a team environment to achieve goals
- Fluency in English and French Canadian preferred verbal and written
Education:
Pursuing College Degree preferred
Benefits:
We invite you to join Gingham Nation, where we invest in our associates through competitive, performance-based compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
Benefits offered to our eligible associates include a no cost mental health program, health and prescription coverage, flexible and affordable saving programs, paid time off and a merchandise discount.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
We are an equal opportunity and affirmative action employer.
We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices.
We are committed to providing reasonable accommodations for associates and job applicants with disabilities.Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.
We only hire individuals authorized for employment in Canada.-
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