Translation Coordinator

2 weeks ago

Ottawa, Ontario, Canada The Ottawa Hospital Full time

About The Ottawa Hospital:

  • Inspired by research and driven by compassion
  • The Ottawa Hospital (TOH) is one of Canada's largest learning and research multicampus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.
  • From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex healthcare challenges while continually engaging with the community to support our vision for better patient care.
  • Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for highquality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information:


The coordinator reports to the manager of Translation Services, within the corporate Communications Department, in offices located at the General Campus of The Ottawa Hospital.

Once the coordinator can demonstrate autonomy, full-time telework will be permitted.


The coordinator must be fully bilingual, because interactions (both written and verbal) within the Translation team are conducted mainly in French.


Typically, the pace of work within the Communications Department is stable and enjoyable, and the work environment is very friendly, collaborative, and collegial.

However, when urgent translations are required, the coordinator's ability to perform multiple tasks quickly and accurately under pressure is essential.


Please note that the salary for this position is currently under review.

Rotation/Shifts:

Days, 8-hour shifts. Weekdays, from 8 a.m. to 4 p.m.

Basic Requirements:

  • Minimum 4 years of experience in an administrative role requiring strong computer, customerservice and multitasking skills;
  • Minimum 2 years of experience operating an EnglishtoFrench computerassisted translation software (e.g. Multitrans, LogiTerm, Trados, memoQ)
  • Proven ability to learn to use, troubleshoot and master new technical systems within a short period;
  • Demonstrated ability, sense of initiative, and willingness to identify and perform tasks likely to contribute to optimizing service efficiency and excellence;
  • Demonstrated advanced skills using MS Word, Excel, PowerPoint, Access and Outlook;
  • Demonstrated resourcefulness and problemsolving skills;
  • Ability to prioritize and reconcile multiple conflicting priorities;
  • Ability to work quickly and accurately under pressure while remaining calm and positive;
  • Professional demeanor and strong communication skills;
  • Proven excellent organisational skills and ability to work methodically;
  • Accuracy and great attention to detail;
  • Superior customerservice skills;
  • Proficiency in English and French: oral expression (advanced level) and comprehension (advanced level).
  • Language proficiency requirements are based on the nature of the position and the level of interaction with French
- and English-speaking clients.

Preferred Qualifications:

  • Postsecondary diploma in a secretarial program or equivalent;
  • Successful completion of TOH's training for iProcurement users;
  • Writing, translation, editing or proofreading experience in English and/or French;
  • Work experience operating a translation management system (e.g. BridgeTerm, FlowFit, Consoltec);
  • Successful completion of The Ottawa Hospital's medical terminology selfdirected learning program or certification in medical terminology from a recognized educational institution.

What you can expect from us:

  • The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.
  • We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.
  • The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.-The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.

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