Community Key Account Manager, Specialty Care

2 weeks ago


Mississauga, Ontario, Canada GSK Full time

Site Name:
Canada - Ontario - Mississauga

Posted Date:
Mar **Posting expires on March 27, 2024 at 23:59 Eastern Time

DESCRIPTION:


This is an exciting and unique opportunity to join a Key Account Management (KAM) team at GSK who will represent our growing vaccine portfolio with targeted Cardiology, Nephrology, and Endocrinology healthcare professionals by focusing on clinics, accounts, community programs, and hospitals.

As a business owner, you will build and implement the territory account strategic plan focused on increasing protection for patients from vaccine preventable diseases.


LOCATIONS:

  • Across the Greater Toronto Area (GTA).

RESPONSIBILITIES:


As Key Account Manager, you will be responsible for successfully building and executing territory strategic plans, accelerating partnerships with key HCPs, accounts, and health systems stakeholders in targeted therapeutic areas and with primary focus within the community clinics, programs and hospitals.

This strategy will be executed in alignment to GSK Values and Mission:
To unite science, talent, and technology to get ahead of disease together. How we do this is through our people and our culture. A culture that is ambitious for patients, accountable for impact and rooted in doing the right thing.


Reporting directly into the Regional Business Manager, Specialty Care Vaccines, this field-based role will be accountable across the Greater Toronto Area (GTA) region.

Primary Responsibilities

  • Work with targeted HCPs to shift belief in their role with adult vaccinations and drive action as a recommender and prescriber for their patients.
  • Work with targeted program, clinic, and hospital key stakeholders to drive process implementation within the patient management environment.
  • Develop a deep understanding of the local therapeutic patient journeys and key decision makers' objectives/goals to effectively identify opportunities to partner, aligned with commercial strategic objectives.
  • Be a key contributor to a performancedriven environment by bringing a positive mindset and commitment to hold self and others accountable for delivering on crossfunctional objectives.
  • Develop and execute strategic territory account plans to surpass territory commercial performance objectives.
  • Build and grow a network of targeted external HCP and key stakeholders, understanding how patients, HCPs, and systems communicate, and could make vaccination recommendations throughout the patient journey.
  • Display an appetite for curiosity, garnering insights into each program, clinic, and hospital environment and enabling development/execution of innovative solutions to meet customer needs.
  • Effectively engage external stakeholders in scientific discussions to ensure promoted brand is optimally prescribed to the right patients at the right time.
  • Embrace and advocate for multichannel digital/virtual engagement and communication to ensure customers are receiving current and timely communications/value.
  • Identify and leverage internal and external resources to develop and execute tailored customer value.
  • Embrace accountability and empowerment to make agile decisions with focus on key business needs/impact, while maintaining a "bigger picture view" and ensuring prioritization to overall team objectives.
  • Effectively manage territory spends/budgets to ensure optimal impact and ROI
  • Provide ongoing territory/customer/account analysis and identification of market dynamics that have the potential to impact national/regional/local business and contribute to opportunity or mitigation planning and implementation.
  • Lead and deliver regular performance to objective reviews to commercial leadership.
  • Overnight travel will be required for internal company meetings and external conferences.

Required Qualifications:

  • Bachelor's degree completed.
  • 3+ of industry sales experience
  • Excellent communication and engagement skills (virtual and live).
  • Ability to clearly articulate complex content to management, peers, and customers both in individual conversation and group presentation levels.
  • Strong organizational, analytical, and problemsolving skills, a natural curiosity, and an ability to actively listen.
  • Strength in challenging both self, peers and status quo.
  • Selfmotivated, agile, entrepreneurial, and committed cross functional communicator/collaborator.
  • Ability to effectively work and thrive in a cross functional teambased environment.
  • Ability to quickly move insights to strategic and tactical implementation.
  • Agility to successfully work in a dynamic, complex, and changing environment.
  • Skills in budget ownership and ROI analysis.
  • Working knowledge of computer technology, Word, Excel, PowerPoint, and agility to learn new programs.
  • Valid driver's license.
  • Ability to travel within territory and domestically and internationally as required.
  • This position requires the employee to drive routinely on company business and allows fo


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